Technical Writer Level II

**Job Title:** Technical Writer II **Location:** Remote/Hybrid **\-** DHS CISA, 4200 Wilson Boulevard, Arlington, VA 22203 and 4601 N. Fairfax Drive, Arlington, VA 22203\. **Work Schedule:** Monday through Friday. **Security Requirements: Must be a US Citizen** eligible to Obtain/Maintain a DHS/CISA Public Trust level clearance AttainX is seeking a Technical Writer II to support the Department of Homeland Security (DHS), Cybersecurity and Infrastructure Security Agency (CISA), Critical Infrastructure Collaboration Platform (CICP). This position creates and publishes technical documentation, manuals, and user materials supporting transformation, technology adoption, and service experience. The writer collects and interprets technical information and coordinates document layout and publication for leadership, stakeholders, and end users. This role receives direction in several aspects of the work while gaining exposure to more complex documentation assignments. **Qualifications and Education Requirements:** * Bachelor’s degree; a degree in technical communication, English, communications, information technology, or a related field is preferred. * 2\-4 years of related experience in technical writing, technical documentation, or a comparable role. * Experience creating, editing, and publishing technical documentation, manuals, user guides, and training materials. * Ability to collect and interpret technical data through interviews, document reviews, and collaboration with subject matter experts. * Ability to translate technical concepts, engineering updates, and system changes into clear language for technical and nontechnical audiences. * Experience organizing content, coordinating publication layouts, and using document authoring, editing, and collaboration tools. * Working knowledge of Section 508 accessibility, plain language principles, and document formatting and branding standards. * Familiarity with documentation repositories, version control, review and approval workflows, and maintaining accurate document histories. * Excellent writing, editing, analytical, and organizational skills; ability to manage deadlines and incorporate stakeholder feedback. * Ability to work collaboratively with periodic direction and safeguard sensitive information; Federal or DHS/CISA documentation experience is preferred. * Must be a US Citizen, able to obtain and maintain DHS Public Trust clearance. **Job Duties:** The Technical Writer II supports technical documentation, transformation enablement, and user adoption for CICP systems and processes. Responsibilities include: * Create, edit, maintain, and publish technical documentation and manuals describing CICP applications, processes, features, and system changes. * Collect and interpret technical data and information from developers, engineers, analysts, and other subject matter experts; verify content accuracy and resolve documentation gaps. * Coordinate document structure, layout, illustrati