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Commercial Claims Quality & Performance Analyst III - Remote

CSAA Insurance Group, a AAA Insurer

3h ago

0$74k - $99kOtherVA, USjobspy_indeed
remoteindeed

Job Description

External candidates: In order for your application to be correctly processed please sign\-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! **Job Title** Commercial Claims Quality \& Performance Analyst III \- Remote**Requisition Number** R7783 Commercial Claims Quality \& Performance Analyst III \- Remote (Open)**Location** Oklahoma \- Home Teleworkers**Additional Locations** Alabama \- Home Teleworkers, Alabama \- Home Teleworkers, Arizona \- Home Teleworkers, Arkansas \- Home Teleworkers, California \- Home Teleworkers, Colorado \- Home Teleworkers, Connecticut \- Home Teleworkers, Delaware \- Home Teleworker, District of Columbia \- Home Teleworkers, Florida \- Home Teleworkers, Georgia \- Home Teleworkers, Idaho \- Home Teleworkers, Illinois \- Home Teleworkers, Indiana \- Home Teleworkers, Iowa \- Home Teleworkers, Kansas \- Home Teleworker, Kentucky \- Home Teleworkers, Louisiana \- Home Teleworkers, Maine Home Teleworkers, Maryland \- Home Teleworkers, Massachusetts \- Home Teleworkers, Michigan \- Home Teleworkers, Minnesota \- Home Teleworkers, Mississippi \- Home Teleworker, Missouri \- Home Teleworker {\+ 21 more}**Job Information** We're Mobilitas, a commercial insurance company created by CSAA Insurance Group. Our mission is to reinvent commercial insurance in the mobility space to offer our partners innovative solutions for today’s way of doing business. At Mobilitas, we believe in what's possible and we use our inventive skills to meet the demands of modern mobility with exceptional service. We’re looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company. We’re excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance. We are actively hiring for a **Commercial Claims Quality \& Performance Analyst III \- Remote** **Your Role:** Advanced\-level role within the Commercial Claims Quality \& Performance (Q\&P) organization responsible for auditing and evaluating internal Commercial claims operations and Third\-Party Administrator (TPA) claim handling performance. Serves as a subject matter expert in claims quality, operational compliance, audit methodologies, and quality management processes. Partners cross\-functionally with Claims Operations Support, TPA relationship managers, business leadership, Legal/Compliance teams, and operational partners to identify risks, evaluate performance trends, and develop solutions that support operational excellence and regulatory compliance. Leads calibration efforts, supports onboarding and implementation activities for new TPAs, and provides mentorship and guidance to Q\&P analysts. Utilizes advanced analytical capabilities and reporting tools to drive process improvement