Member Experience, VIP

Function is seeking a VIP Member Success Associate to deliver a white-glove experience to high-impact members. The ideal candidate has 3-5 years of experience in client-facing and operations-heavy roles, with strong communication and organizational skills. They will work closely with internal teams to provide a world-class experience and ensure no stone is left unturned. The role requires flexibility and adaptability, with a willingness to work on demand and respond quickly to changing priorities.Requirements3-5 years of experience in an in-person client-facing capacity and an operations-heavy roleProven experience working with high-profile or high-touch individuals and managing multi-stakeholder communicationsStrong written and verbal communication skills, especially in live support, phone calls and complex email threadsHighly organized with excellent judgment, discretion, and attention to detailExperience handling logistics coordination, such as scheduling and external vendor relationshipsComfortable working in environments where systems are evolving and processes may still be manualExperience using tools like Google Workspace, Slack, and spreadsheets to stay organized and move quicklyExperience coordinating with executive assistants, talent teams, or senior stakeholders in high-touch environmentsBenefitsCompetitive salary and benefits packageFlexible working hoursDynamic work environment where creativity and innovation are encouragedOriginally posted on Himalayas