Part-Time Customer Service & Administrative Assistant (Hybrid – Dallas/Fort Worth)

**Part\-Time Customer Service \& Administrative Assistant (Hybrid – Dallas/Fort Worth)** **Job Description** **Position Details** **Location:** Dallas, TX – Partial Remote/ Hybrid **Job Type:** Part\-time, Flexible (approximately 15–30 hours per week) with potential to grow into more hours based on performance and business needs **Pay:** $20–$26 per hour based on experience and skills **Reports To:** CEO **About Seaman Group** Seaman Group LLC is a women\-owned, certified WBE/WOSB/EDWOSB/SBE/DBE supplier of virgin and recycled thermoplastic resins. We serve manufacturers across medical, packaging, consumer goods, construction, agriculture, and automotive sectors with reliable supply and closed\-loop recycling solutions. We also support manufacturers through a national network of compounding, grinding, blending, pelletizing, and related processing services, and we supply finished plastic products including storage tanks and related accessories. This role is critical to helping us scale customer relationships, maintain operational excellence, and support new business opportunities in a fast\-paced, entrepreneurial environment. **What Success Looks Like** The ideal candidate is a reliable, ownership\-driven professional who thrives in a fast\-paced, entrepreneurial environment and wants to grow with the business over the long term. You take real responsibility for your work, communicate with a polished professional tone, and move confidently between logistics coordination, customer outreach, CRM research and maintenance, administrative support, and LinkedIn/marketing coordination with minimal supervision. You are proactive, results\-oriented, and motivated to help scale customer relationships and operational excellence rather than treating this as a short\-term role. **Key Responsibilities** **Shipping \& Freight Monitoring** · Daily, proactively coordinate, book, and manage freight and railcar shipments from pickup through final delivery · Communicate extensively and frequently with suppliers, customers, and logistics providers (carriers, brokers, and rail teams) to confirm pickup windows, delivery appointments, and any schedule changes · Monitor tracking closely and provide timely status updates to all parties so that every load is picked up on time, appointments are met, and deliveries arrive as scheduled · Follow up aggressively on missing materials, delayed loads, freight bills, or documentation issues until fully resolved · Coordinate sample shipments as needed **Marketing \& Social Media Coordination** * Lead and coordinate LinkedIn content development and scheduling, including thought leadership posts, networking follow\-ups, company updates, award announcements, and other professional content that reflects Seaman Group’s voice and brand * Bring creativity and strategic thinking to content ideas while ensuring a polished, professional tone consistent with the company’s leadership style * Collaborate on (and help refine) c