Copy of Care Expert - France 🇫🇷

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. As a Care Expert, your primary mission is to transform member requests into delightful experiences, diving into the intricacies of the French healthcare system and the unique needs of our B2B partners.RequirementsHave a genuine passion for helping others and find joy in solving member challengesMaster French and English at a full working proficiency level (written and spoken)Navigate technology with confidence and embrace digital toolsFeel at ease connecting with members across all channels - email, chat, and phone calls (call-back only)Bring natural empathy and a calm presence to every interactionBenefitsFair rewards. Generous equity packages complement your base salary, for permanent contracts only.Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship.Flexible vacation policy and flexible working hours. Organize your time as you wish.Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).Transport. Country-specific commuter benefits.Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.Parental leave. Extended parental leave for all new parents, for permanent contracts only.Originally posted on Himalayas