Administrative Assistant (Fully Remote)

**Job Summary** **This is a phone\-heavy and administrative\-task\-heavy position.** The ideal candidate will be comfortable spending a significant portion of the day on the phone, managing multiple administrative responsibilities, and communicating with patients in a professional, patient, and friendly manner. **Responsibilities** * Answer a high volume of incoming patient calls. * Speak with prospective patients about our services. * Schedule and reschedule patient appointments. * Make outbound calls to patients as needed. * Respond to patient questions and direct inquiries to the appropriate team member. * Communicate with providers and other administrative staff. * Manage patient messages and follow up on outstanding items. * Assist with patient forms, documentation, and administrative requests. * Maintain accurate and organized patient records. * Complete data entry and other routine administrative tasks. * Help ensure administrative processes are completed accurately and on time. * Support the administrative team with additional duties as the practice continues to grow. **What We're Looking For** * Friendly, professional, and comfortable speaking with patients throughout the day. * Very comfortable handling a high volume of phone calls. * Highly organized and detail\-oriented. * Able to multitask and shift between different responsibilities throughout the day. * Reliable and able to work independently in a remote environment. * Patient and compassionate when working with individuals seeking mental health services. * Comfortable learning new software and online systems. * Able to communicate clearly and professionally in writing and over the phone. * Able to follow established procedures while adapting to the needs of a growing practice. * Proactive about following up and making sure tasks are completed. **Preferred experience:** Healthcare, mental health, medical offices, scheduling, customer service, or administrative support. **Compensation \& Benefits** * $55,000 annual salary. * Health insurance. * 401(k) option. * Paid time off (PTO). * Paid sick time. * Fully remote work environment. **About California Psychological** California Psychological is a growing mental health practice providing psychological evaluations, short\-term mental health services, disability and leave\-related services, and other behavioral health support. We are looking for someone who enjoys working with people, thrives in a busy environment, and takes pride in keeping things organized and moving forward. Strong phone communication skills, patience, professionalism, and attention to detail are essential for success in this position. If you are dependable, organized, comfortable on the phone, and interested in becoming part of a growing mental health practice, we encourage you to apply. Pay: $55,000\.00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Retirement plan Work Location: Remote