Overnight Logistics Support Specialist

We are seeking a detail-oriented and reliable Overnight Logistics Support Specialist to support our US commercial trucking operations. This role is focused on maintaining visibility of shipments, responding to client inquiries, and ensuring smooth communication between overnight and daytime teams.Key ResponsibilitiesMonitor and update shipment tracking information for active loadsRespond promptly and professionally to inbound client emailsProvide real-time updates on shipment status to customers and internal teamsIdentify and flag urgent issues or delays for escalation to daytime staffMaintain accurate records of communications and shipment updatesEnsure continuity of information between shifts through clear handoversWorkingconditions:Working schedule: Shift 1: 4:00 PM – 1:00 AM Shift 2: 1:00 AM – 10:00 AMRemote mode of work10+ business days of paid time offTeam building and corporate eventsEquipment providedA supportive teamRequirementsWhat You’ll DoKeep track of active shipments and update their statusRespond to inbound emails from clients (mostly US-based)Provide clear and timely updates on load progressSpot potential issues or delays and flag them for escalationLeave clear notes and updates for the daytime teamOriginally posted on Himalayas