People Operations Specialists (remote, contract, East Coast candidates preferred

Our well-known AI client is hiring two People Operations Specialists to join their People Services team within Data Solutions. This is a high-volume, operational role for someone who thrives in fast-paced startup environments and enjoys solving problems through process improvement and automation. You will serve as frontline support for employees, handling a large volume of tickets and requests daily while maintaining exceptional accuracy and attention to detail.What you’ll doManage high volume of People Services tickets in a Jira-based ticketing systemPerform administrative tasks in Workday (HRIS)Execute data entry and spreadsheet-heavy operational work with extremely high accuracyProvide employee-facing support (internal customer service)Support onboarding workflows and contractor onboarding/offboarding as you rampIdentify and implement process improvements, including automation opportunities using AI toolsTake on additional operational projects based on team needs2-5 years of professional experienceEast Coast based (or clearly aligned to East Coast screening constraint)Startup and/or high-growth environment experience strongly preferredExtreme attention to detail and ability to move quickly with high accuracyStrong organizational skills and communication in a high-volume environmentComfort working extensively with spreadsheets and data setsProcess improvement mindset and interest in automation/AI-enabled workflow improvementsHigh-volume support experience (ticketing preferred)Demonstrated precision in repetitive operational workComfort with spreadsheets and datasetsNice to haveWorkday experienceJira or similar ticketing system experienceGreenhouse experiencePrior People Ops / HR Ops backgroundStrong customer service orientationNot a fitProfiles that rely on rigid, fully defined processes and slow operating cadenceCandidates without meaningful startup or high-growth experienceCandidates who prefer low-volume, project-only work over daily operational throughputInterview process30 min with Hiring Manager (Allison)Two 30 min interviews with team membersAll your information will be kept confidential according to EEO guidelines.Employer.com is revolutionizing the hiring landscape by streamlining recruitment processes and enhancing the job search experience for both employers and candidates. As part of a distinguished family of workplace solution companies, we work alongside recruiter.com, which specializes in talent acquisition services; BountyJobs, the leading marketplace for recruitment agencies; Bench Accounting, providing seamless financial management; and Before You Apply, offering comprehensive employer branding capabilities.Originally posted on Himalayas