Transactions, Lead - (REMOTE)

*We are one of the first work\-from\-anywhere companies with 2,000\+ team members utilizing our virtual office called eXp World. This role is work\-from\-anywhere in the US.* **Who is eXp?** Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full\-service real estate brokerage utilizing a 3\-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools \& training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us! **What you will do:** The Transactions, Lead is a pivotal role responsible for guiding and supporting the Transactions team while ensuring exceptional service for agents and brokers in a virtual environment. This position focuses on providing leadership in transaction validation, compliance, process optimization, and team development. By fostering collaboration, maintaining high operational standards, and delivering a world\-class customer experience, the Transactions, Lead contributes to the seamless execution of real estate transactions and continuous improvement initiatives. **Transaction Processing and Accuracy** * End\-to\-End Transaction Assistance: Facilitate transaction settlements, ensuring accurate data entry, validation, and documentation at each stage. * Quality Control and Review: Conduct detailed reviews of transaction files to ensure consistency, data accuracy, and compliance with regulatory and organizational standards. * Error Resolution: Address transaction discrepancies promptly by collaborating with team members and other departments to implement timely corrections. * Review transaction data for accuracy, completeness, and consistency, ensuring compliance with organizational standards. * Prepare and finalize Commission Disbursement Authorizations and settle transaction files promptly. * Support transactions for individual agents, large teams (e.g., Mega Teams), and state or geo\-based transactions (e.g., CA, FL, TX). * Organize transaction documents, ensuring alignment between all systems. * Verify settlement statements to ensure they match enterprise records before finalizing transactions. * Collaborate with the Brokerage Operations team to review transaction documents and follow up on file statuses. **Collaborative Escalation Management** * Mentoring Team Members: Provide guidance and act as a resource for analysts, assisting with complex transactions and fostering professional growth. * Skill Development: Assist in informal training sessions to enhance team proficiency in transaction processing, empowering team members with confidence and autonomy. * Collaborative Problem Solving: Promote a team\-centered approach to addressing escalations and challenging issues, fostering a culture of mutual support and collaboration. **Process Improvement and O