Salesforce / Amazon Connect Business Analyst - Philippines

Thunder is expanding its strategic partnership with AWS, and we are looking for a dedicated Business Analyst to join our Amazon Connect practice.RequirementsConsulting Experience: 3-5+ years of experience within the Salesforce or AWS ecosystem, preferably with a Salesforce Implementation Partner.CCaaS Knowledge: Hands-on experience or deep understanding of Amazon Connect platform capabilities and Service Cloud Voice.Multitasking Ability: Demonstrated ability to confidently support or lead multiple small-to-midsize engagements at various stages simultaneously.Technical Literacy: Strong skills in process documentation, business modeling, and using productivity tools like Asana, Gong, or Salesforce CRM.Global Collaboration: Proven success in partnering with nearshore and offshore resources to deliver project success.Education: Bachelor’s Degree in IT, Computer Science, or equivalentBenefitsComprehensive Benefits with Sequoia - Medical, Dental, Vision, and Employer-Paid Life/Disability InsuranceOwnership & Impact - Stock options in a fast-moving, high-growth companyLevel Up Your Career - Real opportunities to grow your Salesforce and Amazon expertiseWork from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policiesOriginally posted on Himalayas