Senior Technical Account Manager - Customer Success (AMER)

**Location** ------------ United States **Employment Type** ------------------- Full time **Location Type** ----------------- Remote **Department** -------------- Customer Experience **Compensation** ---------------- * OTE Range $110K – $150K **Salary and Benefits** *At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across* ***all*** *US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.* *This position is eligible for the following benefits and perks:* * *Equity* * *401k* * *Health, Dental, and Vision insurance* * *Spending accounts* * *Life \& Disability* * *Paid parental leave* * *Flexible paid time off* * *Enhanced employee assistance program* * *Employee wellness stipend* * *Professional development stipend* OverviewApplication At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context\-driven AI. We are an AI\-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. We're looking for a Senior Technical Account Manager \- Customer Success to act as a strategic partner and trusted advisor to our customers, blending strong relationship management with a deep understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, supporting long\-term growth, adoption, and measurable business outcomes. Senior Technical Account Manager \- Customer Success at ClickUp lead with a customer\-first mindset, developing success plans, guiding onboarding and adoption, and ensuring stakeholders see continuous value throughout their lifecycle. While you’ll support technical initiatives like process optimization, workflow design, and AI enablement, you’ll also own the overall health, engagement, and strategic direction of your accounts. You’ll work cross\-functionally with Sales, Product, and Support to align efforts and ensure each customer’s success story is long\-term, scalable, and impactful. Senior Technical Account Manager \- Customer Success at ClickUp are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: * **Customer Enablement \& Onboarding:** Guiding new teams through implementation, onboarding, and training to ensure a smooth start and foundational success. * **Account Health \& E