Vendor Alliance Lead Associate Director

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.Key Accountabilities:Operational Management / DeliverablesWorks within a matrix environment, the VCE is accountable for all operational aspects of 1 or more ERMTs May oversee a team of Vendor Startup Managers (VSM) or Imaging Operation Managers (IOM) including assignment of trial level support, and as a point of escalation in addition to oversight responsibilities. Supplier Service or Equipment expert for the assigned services within the ERMTs to drive value beyond cost from Novartis’ external supplier base Supports the implementation of the agreed outsourcing program strategies Responsible for supplier governance, management and issue management/escalation across global clinical operations locally and cross divisionally as required (e.g., Country, Novartis Institutes for BioMedical Research (NIBR), Sandoz). Functions as a point of escalation for supplier issues which cannot be resolved at the individual Clinical Trial Teams level Leverages knowledge, experience and understanding of service category(s) and suppliers to provide support to the operational management within the ERMT(s) Leads business review meetings with vendors based on Key Performance Indicators (KPI), Key Quality Indicators (KQI) and multiple dashboards Leads and/or supports internal cross-functional ERMT meetings May lead team of VSMs or IOMs to support supplier startup activities Manages escalated global vendor issues, or selected country vendor issues Identifies systemic patterns, driving root cause analysis and sustainably and effectively addresses pain points Using technological enablers to drive automated and systematic near-time issue resolution Functions as category expert providing expertise and training to stakeholders Ensures compliance with all required SOPs and business guidance documents Provides Health Authority inspection support CAPA management from audit & inspections Drives value through process improvement and innovation within category Proactive risk management within category Supports global and local vendor qualification if required Supports VSMs or IOMs in collaboration with the SSU-teams Activities and InterfacesOptimizes a frontloaded and accelerated study start-up process with VSM/IOM and SSU teams Vendor performance at aggregated above-study level. Collection and assessment of KPIs and KQIs Provides risk-based governance and oversight for vendors, ensuring compliance with all regulatory and quality requirements Consults for Service / Category specific expertise Supports standardization of service delivery Local vendor management; provides expertise for qualifications and consulting for countries in their issue management activities Near-time vendor management by using technological enablers UVP and portals/interfaces with vendors Timely oversight, completion, and management of assigned supplier qualification and re-qualification requirements at global and country level Accountable for quality and completeness of qualification and governance documentation in Vendor Partnerships and Governance (VPG) systems Manages and maintain due diligence document templates and tools Develops supplier management plans within ERMT(s) including appropriate governance structures Contributes to process improvement and harmonization across divisions and functions to ensure compliance with all Novartis policies and procedures Compliance with Parexel StandardsComplies with required training curriculum Completes timesheets accurately as required Submits expense reports as required Updates CV as required Maintains a working knowledge of and complies with Parexel processes, ICH-GCPs, and other applicable requirements Skills: Very strong vendor management skills Demonstrated strategic skills; organizational knowledge; advanced planning and project management skills, as well as an advanced understanding of business processes Ability to influence without authority and independent ability to build highly functioning teams Partnering skills across divisions with internal and external stakeholders Strong negotiation, time management and conflict resolution skills Demonstrated leadership with supplier relationship management and/or expert knowledge of specific service areas Demonstrated root cause analysis, problem solving, and solution generation skills Excellent influencing and communication skills Proficient in written and spoken English Knowledge and Experience: 5+ years w