AVP, Claims Learning & Development

**Date:** Jun 16, 2026 **Primary Location:** Omaha, NE, US **Company:** Lincoln Financial **Alternate Locations:** Work from Home; Charlotte, NC (North Carolina); Omaha, NE (Nebraska) **Work Arrangement:** Remote : Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition \#:** 76200 **The Role at a Glance** ------------------------ We are excited to bring on an **AVP, Learning \& Development** to join our Group Protection Claims \& Operations training organization in a remote environment. *Background Details* As an AVP of Learning \& Development, you will provide leadership, direction and functional expertise to ensure departmental results for Workplace Solutions Operational training needs. You will direct and strategically develop, implement and evaluate assigned training plans/programs, curriculum and materials. You will also ensure training programs and curriculum effectiveness and organizational readiness meet the strategic business needs. If this sounds like a role for you, please read on! **What you'll be doing** ------------------------ * **Sets and executes the Learning \& Development strategy**, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building. * **Leads the design and delivery of comprehensive training programs**, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality. * **Establishes and drives performance outcomes**, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives. * **Builds and leads a high\-performing team**, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability. * **Partners with business leaders and stakeholders** to assess learning needs, provide strategic guidance, and ensure effective application of training to on\-the\-job performance. * **Drives operational excellence and innovation**, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency. **What we’re looking for** -------------------------- *Must\-have experience (Required):* * 4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's). * 10\+ Years experience in training that directly aligns with the specific responsibilities for this position, including 3\+ years of managerial, supervisory, and/or demonstrated leadership experience including influencing senior management/critical stakeholders experience. * Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative