Client & Growth Project Manager

This role sits at the center of Studio RSU, supporting both client delivery and Studio growth initiatives as the business scales. The Client & Growth Project Manager will act as a strategic operator and execution partner, helping translate high-level goals into clear plans, coordinated workflows, and high-quality client experiences. This individual will work across client engagements and internal initiatives, owning coordination, improving systems, and helping the team move faster and more effectively. Success in this role requires strong structured thinking, speed in problem-solving, and the ability to connect dots across strategy, execution, and operations. This role is both internally and externally facing, with exposure to client work, growth initiatives, and cross-functional collaboration across RSU.Right Side Up is a collective of premium marketing talent—with all of the marketing chops, and none of the agency fluff. We’re trusted by the most respected early-stage ventures, the fastest-growing tech companies, and well-established Fortune 500 teams to do one thing better: Growth. We have over 250+ clients including Stitch Fix, Sephora, Yelp, Sun Basket, Crunchbase, DoorDash, Calm, and more.Core Focus AreaClient Delivery CoordinationStudio Growth and EnablementOperational Systems and Process ScalingClient Delivery and Strategic CoordinationSupport the coordination of Studio engagements to ensure timelines, deliverables, and communication stay on track as complexity scalesAct as a connective layer between strategy and execution, helping translate client needs into clear internal plansProactively identify risks, gaps, or inefficiencies in delivery and help resolve them quicklyContribute to maintaining a high-quality, white-glove client experience across engagementsSupport visibility into project scope, resourcing, and delivery health to ensure engagements are set up for successClient Onboarding and ExperienceHelp design and maintain a consistent, scalable onboarding process across clientsEnsure new engagements are set up for success with clear documentation, expectations, and workflowsIdentify opportunities to improve early client experience and reduce churn riskGrowth and Pipeline CoordinationTrack inbound opportunities and support pipeline visibility to ensure no opportunities are lostAssist in coordinating follow-ups, materials, and internal alignment for active dealsHelp bring structure and clarity to how Studio tracks and evaluates growth opportunitiesStudio Growth Initiatives and EnablementSupport execution of key Studio initiatives, including new offering pilots, internal programs, and sales enablement effortsAssist in developing and maintaining sales materials, case studies, and portfolio assetsHelp operationalize new ideas quickly, turning concepts into structured, testable initiativesSystem, Process, and Operational InfrastructureHelp maintain and improve internal systems used to track delivery, engagement health, and performanceBuild and refine documentation, dashboards, and workflows that increase team visibility and efficiencyIdentify opportunities to streamline processes and reduce manual overhead as the Studio growsFinancial and Project Health AwarenessSupport tracking of project scope, budgets, and timelines to ensure engagements remain on trackAssist in monitoring project health, including resourcing, pacing, and potential risks to delivery or marginPartner with team leads to maintain clear visibility into project performance and overall engagement successCross-Team CoordinationPartner with other RSU teams when engagements span multiple capabilitiesEnsure alignment, clarity, and forward momentum across stakeholdersAct as a central point of coordination to keep initiatives moving efficientlyWhat We're Looking ForStrong structured thinker who can quickly break down ambiguous problems and create clear plansComfortable operating in both strategy and execution, able to zoom out and zoom in seamlesslyHighly organized, detail-oriented, and proactive in identifying what needs to happen nextStrong communicator with the ability to work across teams and with clientsExperience in marketing, operations, project management, or client services environmentsThrives in fast-paced, evolving environments with shifting prioritiesAI-Forward MindsetActively curious and excited about leveraging AI tools to improve workflows, speed, and output qualityComfortable experimenting with new tools and incorporating them into day-to-day workInterested in helping the team evolve how AI is used across strategy, operations, and executionOriginally posted on Himalayas