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SmartRecruiters

Customer Support Representative - EMEA customers

SmartRecruiters

4h ago

0SupportPolandhimalayas
Customer-Support-&-Success-JobsCustomer-Success-RepresentativeRemote-Customer-Success-RepresentativeCustomer-Success-AssociateCustomer-Success-JobsCustomer-Support-JobsCustomer-SupportCustomer-Support-RepresentativeCustomer-ServiceEntry-level

Job Description

We're looking for a Customer Support Representative to interact with EMEA customers, provide exceptional support, and educate them on using SmartRecruiters. The role requires a bachelor's degree or at least 2 years of relevant experience, excellent communication skills, and proficiency in French and/or German.RequirementsInteract every day with SmartRecruiters customers based in the EMEA regionProvide exceptional customer support for our global clientsEducate and advise customers on standards, tips, and solutions for using SmartRecruitersDrive high levels of customer satisfactionIdentify, test, and call out technical issuesCollaborate closely with all parts of the organizationGet involved and lead various projects in the support and services domainBe an ambassador for SmartRecruiters and its cultureBenefitsRemote-friendly cultureCompetitive salariesStrong internal mobilityOriginally posted on Himalayas