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New York Life Insurance Co

Corporate Vice President - Senior AI Governance & Platform Operations Engineer,

New York Life Insurance Co

5h ago

0$148k - $211kDevUnited Stateshimalayas
AI-GovernancePlatform-Operations-EngineeringMicrosoft-365-AdministrationEnterprise-AI-EngineeringCloud-Platform-EngineeringVP-AI-&-Data-PlatformSenior-Director-Of-AI-Product-ManagementExecutive

Job Description

Location Designation: Hybrid - 3 days per quarter Role OverviewWe are seeking a Senior AI Governance & Platform Operations Engineer to lead the enablement, governance, and day-to-day operationalization of Microsoft Copilot and Power Platform AI capabilities across the enterprise M365 ecosystem.This role sits at the intersection of AI platform operations, enterprise governance, vendor management, and change enablement. The ideal candidate is a hands-on technologist who can run Copilot and Power Platform at scale while navigating the compliance, licensing, and data-security landscape that accompanies AI adoption in a regulated environment.You will partner with enterprise architects, IT operations, Legal, Risk, Information Security, Procurement, and business stakeholders to ensure Microsoft’s AI tools are deployed securely, governed rigorously, and adopted effectively. The focus is platform operations and governance—not custom AI model development.What You’ll Do:M365 Copilot — Governance & OperationsLead enterprise-wide deployment, configuration, and lifecycle management of Microsoft Copilot across Teams, Outlook, Word, Excel, and other M365 applicationsManage tenant-level Copilot controls including branding, agent settings, and admin surface configurationsRun Copilot pilots to evaluate new features, assess enterprise readiness, and report findings to leadershipTranslate Copilot usage and licensing telemetry into executive-ready adoption metricsMonitor and mitigate Copilot risk surfaces—oversharing, data boundary exposure, and interaction with sensitivity labelsPower Platform — Licensing, Credits & GovernanceOwn the governance lifecycle for Power Platform licensing (Power Apps, Power Automate, premium SKUs), AI Builder credits, and the transition to the Copilot Credit modelForecast credit consumption, enforce environment-level caps, and triage enforcement issues across Power Automate and agent flowsApply tenant-wide governance standards including default-environment policies and credit-cap controlsScope and execute against Microsoft funding programs such as ECIFAI Risk, Compliance & Data SecurityLead AI vendor risk reviews in coordination with Legal, Risk, and Information Security teamsOperationalize Microsoft Purview, sensitivity labeling, and Data Security Posture Management (DSPM) workflows—including content scanning, label recommendations, and governance automationCoordinate AI-related submissions through enterprise risk and steering committeesAdvise on eDiscovery, compliance, and data boundary considerations for Copilot and generative AI dataMicrosoft Partnership & Vendor ManagementServe as the primary AI technical liaison with Microsoft FastTrack, Unified Support, and product engineering teamsRun recurring technical briefings and roadmap reviews with MicrosoftNegotiate funding mechanisms and manage partner-led engagements to accelerate enterprise AI initiativesEscalate and drive resolution of complex support cases across Copilot and Power PlatformSharePoint & Collaboration AIDeploy and govern AI features across SharePoint Online and OneDrive, including Copilot for SharePoint and content-readiness agentsDrive content hygiene, retention, and labeling strategies that directly improve Copilot answer qualityManage enterprise SharePoint governance tooling (AvePoint or comparable) to maintain compliance at scaleAnalytics, Automation & Executive ReportingBuild usage-analytics dashboards and lightweight automations using Power BI, Power Automate, or comparable toolsTranslate M365 and Power Platform telemetry into KPIs that resonate with senior stakeholdersDeliver actionable insights to leadership on adoption trends, platform ROI, and optimization opportunitiesCommunications & Change ManagementDraft and execute AI rollout communications for non-technical audiences—leadership updates, AMAs, and training campaignsLead an internal AI/Copilot community of practice and facilitate cross-functional working groupsDevelop enablement programs including training sessions, onboarding materials, and self-service resourcesWhat You’ll Bring:Experience7+ years in Microsoft 365 engineering, administration, or platform operations3+ years of hands-on experience deploying, governing, or enabling Microsoft Copilot (or comparable enterprise AI tooling) at scaleDemonstrated experience managing Power Platform licensing and AI Builder / Copilot Credit governance across multiple environmentsTrack record of leading AI vendor risk reviews and navigating enterprise risk and steering committee processesDirect experience working with Microsoft FastTrack, Unified Support, or product engineering teamsTechnical KnowledgeStrong understanding of M365 architecture, tenant-level administration, Entra ID (Azure AD), and Microsoft GraphWorking knowledge of Microsoft Purview, sensitivity labeling, AI-specific risk frameworks (Purview AI Hub, AI baseline assessments), and DSPM conceptsFamiliarity with enterprise SharePoint governance tooling and content-r