Salesforce Admin/Release Engineer, CRM Systems

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.An overview of this roleAs a Salesforce Release Engineer/Admin at GitLab, you will be the bridge between modern development practices and reliable Salesforce operations. You will combine the strategic thinking of a Salesforce administrator with the technical precision of DevOps, helping our teams ship changes to Salesforce quickly, safely, and predictably. In this role, you will work at the intersection of business needs and technical delivery, partnering with stakeholders across the company to keep our Salesforce ecosystem stable while enabling rapid, high-quality releases.We're looking for an experienced Salesforce DevOps Engineer to design and maintain CI/CD pipelines for Salesforce deployments. The ideal candidate has hands-on experience with GitLab CI/CD, GitHub Actions, and/or custom pipeline tooling across Jenkins, Azure DevOps, and AWS DevOps. A strong Salesforce background is essential; this role sits at the intersection of platform expertise and modern DevOps practices.Some examples of our projects:Managing coordinated Salesforce releases across development, sandbox, user acceptance testing (UAT), and production environmentsImplementing automated testing, deployment, and rollback strategies using tools such as Salesforce DX, Copado, or GearsetWhat you'll doManage Salesforce release cycles across Development, Sandbox, UAT, and Production environments, ensuring reliable, low-risk deployments.Coordinate and execute deployments of metadata and configurations, including Apex, Lightning components, flows, and integrations, using tools such as Salesforce DX, Copado, Gearset, or similar platforms.Implement and refine CI/CD pipelines and automated testing approaches for Salesforce to improve release quality, speed, and consistency.Configure and maintain Salesforce features such as custom objects, fields, validation rules, automation, and security settings to meet evolving business needs.Oversee sandbox strategy, including refresh schedules, data seeding, and environment alignment, to support ongoing development, testing, and user acceptance.Execute data imports, exports, and mass updates using Data Loader and related tools, while maintaining data quality and integrity across environments.Monitor Salesforce system performance and release health, troubleshoot issues, and drive root cause analysis and remediation for deployment and configuration problems.Partner closely with Enterprise Applications and cross-functional stakeholders to plan, communicate, and validate releases, including impact analysis, rollback plans, and post-deployment reviews.What you'll bring4 to 5 years of Salesforce administration experience with deep platform configuration and user management expertise.Hands-on release management experience using Salesforce deployment tools such as Salesforce DX, Change Sets, Copado, or Gearset.Strong understanding of DevOps practices for Salesforce, including continuous integration and continuous delivery (CI/CD), automated testing, and multi-environment release strategies.Proven experience managing coordinated release cycles across Development, Sandbox, UAT, and Production orgs, including impact analysis and rollback planning.Proficiency with Salesforce data management tools (for example, Data Loader) for imports, exports, data quality maintenance, and mass updates.Practical knowledge of Git or similar version control systems, including common branching and merge workflows for Salesforce metadata.Strong problem-solving and communication skills, with the ability to work effectively with both technical and non-technical stakeholders in a distributed, remote environment.Self-