German Bilinguals CSR (WFH) - C1 or Native level in German

This is a remote position.Job Description:This is a remote position.What will you do?Respond to Customer requests (by phone, email)Examine and resolve customer service issuesAddressing customer complaints in a professional and courteousmannerØ Communicating changes, updates, delays, or complications withcustomersProcess orders and resolve payment, refund, and billing issuesDevelop and execute sales campaigns using various sales tactics andfocused messagingEstablish and leverage strategies with existing partners to gain marketshareWork in a consultative manner to ensure expectations and success areachievedAchieve performance metrics and consistently hit quotaEnsure all business processes and policies are followed with precision,including but not limited to systems use, sales methodology,communication standards, etc.Troubleshoot small technical setup issues or route them to relevantteams.Execute daily outbound phone calls/emails, contact decision-makers,build quick rapport, assess needs and close the saleOwn individual and team revenue quota for hardware and softwareproductsDesired Attributes for success:o Preferably 1-year sales, relationship management, customerexperience, or other transferable, experience with 2 yearspreferred.o Fluent in German and English Language C1 or Native level inboth language.o Achieve success in a quota-driven, client-focused team salesenvironment.o Communicate effectively, written and verbally, with accounts,customers, and management.o Adapt to change, learn quickly, and perform with strong businessacumen.RequirementsREQUIREMENTS FOR WORK FROM HOME SET-UP​· Must have HD monitor· Must have at least 8GB RAM· I5 / Ryzen 5 or equivalent processors· Noise Cancelling HeadsetStable internet connection with at least 20Mbps (must provide screenshot of speed test) Originally posted on Himalayas