Service Desk with Italian

Role OverviewThe Service Desk with Italian will be responsible for remote technical/administrative troubleshooting of client accounts, systems, applications, and equipment. They will coordinate communication with the client and professional technicians via phone, email, chat, and ticketing tool.What You Will DoThe Service Desk with Italian will handle phone calls, reply to emails, and provide guidance to clients. They will also be responsible for multitasking and problem-solving.Why It Might Be a FitThe ideal candidate will be fluent in Italian and English, have experience with Windows, Android, or iOS, and Microsoft Office. They will be a team player, punctual, and reliable.RequirementsSpeak and write in Italian and English fluentlyHandle phone calls and reply to emailsProvide useful guidance to clientsPerceive multitasking and problem-solving as a piece of cakeBe a daily user of Windows, Android or iOS, Microsoft Office, etc.Be a team playerBe punctual and relied onBenefitsUnlimited contractLanguage bonusPrivate medical insuranceBenefit platformOriginally posted on Himalayas