Call Center Agent - WI - Full-Time - Monday-Thursday 10:30-8pm and Saturdays 9-1pm - Hybrid - Not Remote

Overview: Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world\-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive. Position Summary: **Call Center Agent – Milwaukee, WI****In\-Office and Remote day are required (not fully remote)****Stable Hours • Bi\-Weekly Pay • Paid Training • Growth Opportunities** If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring Call Center Agents in **Milwaukee** who want to build customer‑service skills, grow their careers, and work in a positive, team‑focused environment. If you want stability, support, and a place to grow, we’d love to talk with you. Apply today — we move quickly. **What You’ll Do:*** Make outbound calls encouraging current blood donors to schedule appointments * Use computer systems to document information * Provide friendly, professional service on every call * Follow clear processes and training to support blood donor needs * Work with a supervisor who’s invested in your success **What We Offer:*** $16\.39/hr \+ shift differentials where applicable * Predictable and consistent schedules * Paid training — we teach you everything you need to know * Supportive supervisors and a team‑oriented culture * Benefits package (medical, dental, vision, PTO, 401K.) **What We’re Looking For:*** Strong communication skills * Comfort using computers and learning new systems * Reliability and a positive attitude * Call Center experience is helpful but **not required** **Schedule:*** Full and Part\- Time Schedules * Set shifts * Schedules fall between 8am\-8pm shifts **Location:** Milwaukee, WI \- **Position requires In\-office and remote days** Total Rewards Package: **Compensation** The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. **Benefits** Versiti provides a comprehensive be