Founding Forward Deployed Engineer

About the RoleA fast-growing, Y Combinator–backed startup is building AI agents for the short-haul trucking and industrial logistics space — a massive market that still largely runs on spreadsheets and manual planning. With strong month-over-month revenue growth and a rapidly expanding US customer base, the team is hiring its first technical hire on the ground in the US: a Founding Forward Deployed Engineer who will own the full technical success of US customers from day one.This is a high-impact, front-line role at the intersection of engineering, customer success, and product. You'll be the technical face of the company to US customers — embedded in their operations, solving real problems, and feeding critical insights back to the core product team.What You'll DoOwn end-to-end technical deployments for US customers, from onboarding through to long-term successIntegrate the AI scheduling platform with customers' existing job management systems, GPS tools, and operational workflowsAct as the primary technical point of contact for US customers, diagnosing and resolving issues quicklyWork closely with the product and engineering teams to translate customer feedback and field learnings into product improvementsBuild repeatable deployment playbooks, integration patterns, and technical documentation to scale the US go-to-market motionIdentify and surface expansion opportunities within existing accountsTravel to customer sites as needed to support hands-on deployments and build strong relationships with operations and planning teamsWhat We're Looking ForRequired3–10+ years of experience in a forward deployed engineering, solutions engineering, technical customer success, or similar customer-facing technical roleStrong software engineering fundamentals — comfortable reading, writing, and debugging code across a modern stackExperience integrating SaaS products with third-party systems (APIs, webhooks, data pipelines, etc.)Excellent communication skills — able to translate complex technical concepts for non-technical operations teamsSelf-starter mentality with the ability to operate independently in an early-stage, fast-moving environmentBased in or willing to relocate to Austin, TXNice to HaveBackground in logistics, fleet management, waste management, or industrial operationsExperience at an early-stage startup or as a first/founding hire in a technical go-to-market roleFamiliarity with AI/ML-powered products or route optimization toolsExperience working with GPS telematics or job management platformsCompensation & BenefitsSalary: $110,000 – $135,000 USD annuallyFounding-team equity participationHigh-ownership role with direct influence on product, culture, and US market strategyVisa sponsorship is not available for this role.LocationThis is an on-site role based in Austin, TX. Some travel to customer sites across the US should be expected.Originally posted on Himalayas