Collections Associate

Hyundai Capital America is hiring a Collections Associate to work on delinquent accounts via an automated dialer system. The role involves negotiating payment arrangements and providing customer recommendations to keep accounts current.Requirements2+ years collection or relevant experienceEducation in lieu of experienceHigh school graduateBachelor’s degree preferredBasic computer skills - Knowledge of Windows including Word and ExcelStrong communication skills - Ability to clearly communicate thoughts and ideas to peers and customersStrong listening skills - Ability to listen and understand directionStrong negotiation skills – Ability to negotiate mutually beneficial arrangements with the customerStrong problem solving and soft skills – Ability to research and solve account issues while deescalating when necessaryBenefitsRole is 100% remoteCompetitive pay-$22.40 per hour plus an annual bonus target of 6%Great benefits with very little out of pocket cost!Car purchase discount plus $350.00 car allowance!Medical, dental, and vision plans with no-cost and low-cost optionsAnnual employer HSA contribution401(k) matching and immediate vestingVehicle purchase and lease discounts, plus monthly vehicle allowances by job level100% employer-paid life and disability insuranceNo-cost health and wellbeing programs, including a gym benefitSix weeks of paid parental leavePaid Volunteer Time Off, plus a company donation to a charity of your choiceOriginally posted on Himalayas