Product Operations Manager

About UsRed Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems.About TARA Mind:TARA Mind is a Public Benefit Corporation focused on improving outcomes and reducing costs for individuals with treatment-resistant mental health conditions. We partner with self-insured employers to deliver evidence-based care through a curated network of providers specializing in advanced mental health therapies that can achieve rapid and substantial clinical relief.Our model integrates clinical rigor, data-driven diagnostics, and coordinated care to ensure patients receive the right treatment at the right time. By targeting high-cost, high-need populations, we help employers reduce avoidable healthcare utilization while improving patient outcomes.Backed by Red Cell Partners, TARA Mind is building the infrastructure for next-generation mental health care—combining technology, provider networks, and evidence-based protocols to scale access to treatments that work when traditional approaches have failed.The Role:TARA Mind is seeking a dynamic and highly organized Product Operations Manager to serve as the operational backbone of our company. This is a critical, multifaceted role for a natural problem-solver who thrives on bridging the gap between strategic vision and tactical execution. You will own the product roadmap, drive disciplined project management across key initiatives, and manage the core operational cadence that keeps our business running smoothly. In the absence of a dedicated Product Manager, this role will also step into select product management responsibilities, including backlog ownership, requirements definition, sprint planning support, QA/UAT coordination, and release management. The ideal candidate is an expert at creating order from complexity, holding teams accountable, and building scalable systems in a fast-paced, mission-driven startup environment.Key Responsibilities:Product Operations & ExecutionOwn and manage the product roadmap, backlog, feature intake and prioritizationTranslate business needs into clear requirements, tickets, acceptance criteria, and sprint prioritiesPartner with engineering and stakeholders to drive sprint planning, execution, and delivery trackingTrack product development status and communicate progress, risks, and priorities across teamsDelivery, QA & ReleasesSupport end-to-end product delivery from requirements through releaseCoordinate QA/UAT and ensure high-quality, on-time launchesManage release processes, documentation, issue tracking, and post-launch performance trackingUser Insights & Product InputGather and synthesize feedback from providers, patients, and internal teamsSynthesize insights into roadmap prioritization and feature developmentMaintain a tight feedback loop between users and productCross-Functional Project ManagementLead key initiatives (e.g., client implementations) from kickoff to executionDrive cross-functional alignment across product, engineering, clinical, and salesManage workflows, unblock teams, and ensure accountabilitySupport coordination of customer implementation and RFP-related work across internal teamsBusiness & Operational SupportOversee core operational processes (financial tracking, invoicing, board prep)Run team operating cadence (stand-ups, sprint reviews, planning)Provide hands-on support in a fast-paced, early-stage environmentQualifications:3–5+ years in product ops, project management, or business operations (startup experience preferred)Direct experience in health-tech and/or clinical operationsStrong experience with tools like JIRA, Asana, HubSpot, and BI platformsProven ability to translate business needs into product executionFamiliarity with financial operations in a venture-backed environmentExcellent communication and organizational skills; thrives cross-functionallyBuilder mindset with a bias for action and process creationExperience using AI tools to improve efficiency and workflowsCompensation:Base salary of​​$115,000-$145,000 plus bonus. This represents the typical salary range for this position based on experience, skills, and other factors.Our Red Cell Partners Benefits:For full-time rolesCareer track opportunity with potential for rapid advancement with strong performance as the firm grows 100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.Paid maternity and paternity for 14 weeks at employees' normal pay.Unlimited PTO, with management approval.Opportunities for professional development and continued learning.Optional 401K, FSA, and equity incentives available.Mental health benefits are available through Tara M