Clinical Counselor, Employee Assistance Program - Fully Remote

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. **Position Summary** Fully remote in the USA. Shift: Sunday\-Thursday 9:00am\-5:30pm EST Aetna Mental Well\-being is reimagining how mental health is delivered with a unified, tech\-enabled approach for our best\-in\-class Employee Assistance Program (EAP), Resources for Living. The EAP Clinical Counselor plays a vital role in Aetna Mental Wellbeing’s commitment to delivering timely, high\-quality mental health care. This position transforms access to mental health support by providing members with an immediate, 24/7 connection via video, live chat, or phone. We are seeking candidates who share our passion for delivering industry\-leading mental health services to people nationwide **Required Qualifications** * 1\+year of hands\-on crisis intervention experience involving real\-time de‑escalation and risk assessment. * Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/ one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist. * Holiday work is expected. **Preferred Qualifications** * 1\+ years of EAP, Behavioral Health or Social Services experience * 2\+ years of crisis intervention skills * Familiarity with brief therapy models (Single Session Consultation is very helpful) and Motivational Interviewing * Call center work experience * Experience in delivering services via multiple platforms (chat, video, phone) * Strong rapport\-building skills * Experience facilitating positive behavior changes. * Strong computer and literacy skills * 24x7x365 call center coverage needed, holiday coverage may be required * Experience in handling mental health, psychiatric care, family situations and relationship concerns preferred. **Education** * Master’s Degree in behavioral health counseling profession. **Anticipated Weekly Hours** 40**Time Type** Full time**Pay Range** The typical pay range for this role is: $54,095\.00 \- $116,760\.00 This pay range represents the base hourly rate or base annual full\-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short\-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we s