Sales Operations Analyst 1

Sales Operations Analyst 1 This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.**Who We Are:** Hewlett Packard Enterprise is the global edge\-to\-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. **Job Description:** **About Hewlett Packard Enterprise**: HPE Networking provides AI\-native, secure, and cloud\-managed solutions for campus, branch, and data center environments, recently enhanced by the acquisition of Juniper Networks. The portfolio features Aruba Networking for intelligent edge connectivity and Juniper for high\-performance routing and security. It enables self\-driving network operations with AI\-driven automation. **Position Overview**: We are seeking a **Federal Business Operations Associate** to join our dynamic Americas Operations Team. The Federal Business Operations Associate will expedite the booking process by collaborating with cross\-functional teams such as Order Management, Credits, Channel Partners, and more. They will ensure clean bookings and streamlined order processing, helping Juniper Networks maintain its commitment to customer satisfaction and operational efficiency. This role will focus on purchase order (PO) management, processing, and order supply chain logistics. **Key Responsibilities**: **End to End Order Process** * Check partner portals and email for the receipt of Purchase Orders (POs). * Work directly with partners and distributors to revise POs and quotes as needed to ensure accurate bookings * Manage and maintain the order log for tracking and reporting purposes. **Processing Purchase Orders** * Submit and track orders using internal sales tools. * Reconcile order errors and initiate corrective actions. * Provide support to partners and distributors with order\-related inquiries and issues * Handle exceptions and create reports to document exceptions and resolutions. * Process Return Merchandise Authorization (RMA) and Stock Rotation transaction requests. * Follow OEM POS files and OEM orders to resolution. * Work closely with Legal to obtain the necessary signatures and compliance forms for orders. * Support Order Management (OM) requests for information and documentation. **Order \& Supply Chain Management** * Acknowledge shipment statuses and provide reporting for outgoing shipments. * Partial shipments, and shipment status updates. * Evalua