Strategic Relationship Manager, Multifamily - MSI

Why MSI? We thrive on solving challenges.As a leading MGA, MSI combines deep underwriting expertise with insurer and reinsurer risk capacity to create specialized insurance solutions that empower distribution partners to meet customers’ unique needs. We have a passion for crafting solutions for the important risks facing individuals and businesses. We offer an expanding suite of products – from fully-digital embedded renters coverage to high-value homeowners insurance to sophisticated commercial coverages, such as cyber liability and habitational property – delivered through agents, brokers, wholesalers and other brand partners.Our partners and customers count on us to deliver exceptional service through a dedicated team that makes rapid resolutions a priority. We simplify the insurance experience through our advanced technology platform that supports every phase of the policy lifecycle. Bring on your challenges and let us show you how we build insurance better.The Strategic Relationship Manager will report directly to the Head of Innovation & Growth and will be responsible for driving new business growth, expanding MSI’s presence in the multifamily market, and managing partner relationships. This role will focus on developing new distribution partnerships, deepening new and existing relationships and delivering a premium advisory experience. The successful candidate is a motivated sales professional who thrives in an external client-focused environment, can influence internal key stakeholders, and consistently delivers embedded insurance solutions that protect the assets of property managers, owner/operators, and tenants of their communities. Success is measured by consistent growth, exceptional partner experience, and disciplined sales execution.Principal Responsibilities:1. New Distribution DevelopmentIdentify and prospect new distribution partners in the multifamily ecosystemBuild executive-level relationships within PMS platforms, Software Platforms, agencies, and captivesLead end-to-end sales cycles from outreach through contracting and launchDevelop tailored value propositions aligned to partner business modelsCoordinate with product, underwriting, and operations to structure scalable programs2. Organic Growth & ExpansionManage and grow existing strategic partnershipsIdentify opportunities for:Cross-selling additional MSI productsExpanding into new statesIncreasing adoption rates within contracted portfoliosMigrating legacy programs to MSI solutionsDrive revenue expansion through land-and-expand strategiesMonitor performance metrics and proactively address adoption gaps3. Cross-Functional LeadershipPartner with Program Management, Client Success, Product, Compliance, and Operations to ensure smooth onboarding and state enablementSupport marketing efforts including go-to-market launches and co-branded initiativesProvide feedback loops to program management, client success, and product based on field insightsMaintain accurate pipeline reporting and forecastingClick here for some insight into our culture!Originally posted on Himalayas