Manager, Production Services

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart®.About the RoleWe are seeking a Manager, Production Services (Clinical Trial Supply Chain / Clinical Logistics Operations Manager) to join our Clinical Trial Supplies & Logistics (CTS&L) team in a remote U.S./Pennsylvania-based capacity, with preference given to candidates located within reasonable proximity to our Quakertown, Pennsylvania depot.This newly created leadership role will help shape the future structure of a global Production Services team responsible for clinical trial supply packaging, labeling, manufacturing support, production planning, and batch documentation activities. The Manager, Production Services will provide operational leadership, technical guidance, and day-to-day oversight across critical clinical supply chain functions while ensuring compliance with Good Manufacturing Practices (GMP) requirements, sponsor expectations, quality standards, and delivery timelines.You will partner with cross-functional teams across North America, Europe, Asia, and Latin America to support the successful delivery of clinical trial materials that directly impact patients around the world. This position offers a unique opportunity to step into a visible leadership role, influence team strategy, and drive operational excellence within a growing global organization.Key Responsibilities Lead, mentor, and develop Production Services team members while fostering a collaborative, high-performance culture. Oversee clinical trial supply production workflows, ensuring projects remain on schedule and deliverables are achieved. Monitor operational progress, manage priorities, and provide escalation support for complex supply chain challenges. Support packaging, labeling, manufacturing support, batch documentation, and production planning activities. Ensure compliance with Good Manufacturing Practices (GMP), Good Distribution Practices (GDP), regulatory requirements, and departmental procedures. Drive problem solving and mitigation planning to address project risks and timeline challenges. Support supplier compliance, quality metrics, training compliance, audits, inspections, CAPA activities, and continuous improvement initiatives. Collaborate with cross-functional clinical supply chain stakeholders to ensure successful project execution and customer satisfaction. Contribute to operational excellence, process improvement initiatives, and lean management practices. Support business growth through participation in internal initiatives, client-facing activities, and strategic operational planning. Candidate ProfileYou'll thrive in this role if you bring: Strong leadership, problem-solving, and operational decision-making skills. Expertise in clinical trial supply chain operations and GMP-regulated environments. Experience supporting packaging, labeling, production planning, and clinical supply activities. The ability to influence teams, prioritize competing demands, and navigate operational challenges. Strong communication and collaboration skills with global cross-functional teams. A customer-focused mindset with a passion for delivering solutions that ultimately support patients. Required Qualifications Bachelor's degree in Life Sciences, Pharmaceutical Sciences, Logistics, Engineering, or a related discipline, or equivalent experience. Approximately 6 to 10+ years of experience in clinical trial supply chain, pharmaceutical production, clinical logistics, or a related regulated environment. Strong knowledge of Good Manufacturing Practices (GMP) requirements and clinical supply chain operations. Experience with production planning, packaging design, labeling operations, and supply chain execution. Ability to identify risks, re