Technical Writer - Remote (DC, MD, VA Locals Only)

**About Swingtech** Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we’re committed to excellence and long\-term success for our clients and our team. Swingtech Consulting, Inc. is seeking a **Technical Writer** to support documentation, reporting, user guidance, process documentation, and deliverable development for federal training and learning management programs. This role supports the creation and maintenance of clear, accurate, accessible, and well\-organized documentation for web\-based training platforms, learning management systems, digital learning products, help desk operations, reporting processes, and program support activities. The ideal candidate should be detail\-oriented, organized, and able to work with technical, training, QA, data, and program teams to turn inputs into customer\-ready documentation. **Key Responsibilities** * Research content to develop, edit, format, and maintain technical documentation, process documentation, user guides, job aids, reports, meeting materials, and program deliverables * Translate information from technical teams, instructional designers, data analysts, QA staff, help desk personnel, and program leadership into clear documentation * Support documentation for web\-based applications, learning management systems, training workflows, user support procedures, reporting processes, and operational activities * Prepare and maintain standard operating procedures, knowledge base articles, FAQs, release notes, user instructions, and internal support materials * Review documentation for clarity, consistency, grammar, formatting, accuracy, and alignment with customer requirements * Support recurring deliverables such as monthly reports, meeting minutes, action item logs, status updates, and documentation packages * Maintain organized documentation repositories, templates, revision histories, source files, and final deliverable versions * Track edits, stakeholder comments, revisions, approvals, and document status through completion * Support accessible document formatting and apply Section 508 or similar accessibility considerations to electronic deliverables * Coordinate with cross\-functional teams to collect inputs, validate content, resolve comments, and prepare submission\-ready documents * Assist with documenting system updates, training product revisions, issue resolution steps, and operational procedures * Contribute to improvements in templates, naming conventions, document workflows, and knowledge management practices **Minimum Qualifications** * Bachelor’s degree in Technical Writing, English, Communications, Information Technology, Education, Business, o