IT Support Technician

IT Support Technician **Location:** Chattanooga, TN **Schedule:** Full\-Time \| Monday–Friday **Salary:** $40,000–$50,000 annually Position Overview We're looking for a dependable IT Support Technician to provide technical support for employees across our Chattanooga\-area offices, warehouse locations, and remote workforce. This role is ideal for someone who enjoys solving problems, helping others, and building their IT career in a collaborative environment. What You'll Do * Provide first\-level technical support in person, remotely, and by phone/email. * Set up, troubleshoot, and maintain computers, laptops, printers, monitors, and other IT equipment. * Support Microsoft 365, user accounts, email access, and password resets. * Troubleshoot Windows, Wi\-Fi, VPN, printers, and network connectivity issues. * Assist with employee onboarding and offboarding, including equipment deployment. * Support mobile devices, warehouse technology, and business applications. * Document support requests and resolutions. * Travel between local company locations as needed. * Escalate complex issues and assist with IT projects when appropriate. What We're Looking For * Technical training, associate degree, certification, or equivalent hands\-on experience preferred. * Previous IT help desk or technical support experience is a plus but not required. * Familiarity with Windows, Microsoft 365, basic networking, and user support. * Strong troubleshooting, communication, and customer service skills. * Ability to work independently while managing multiple priorities. * Willingness to learn new systems and technologies. * CompTIA A\+ certification is a plus. Physical Requirements * Ability to lift and move IT equipment up to 40–50 pounds. * Comfortable working in both office and warehouse environments. * Occasional ladder use may be required. Why Join Us? You'll work with a supportive IT team, gain experience across a variety of technologies, and play a key role in keeping our employees productive every day. This is an excellent opportunity for someone looking to grow their IT skills in a stable, hands\-on environment. **Apply today and start building your IT career with us.**