Senior Manager-Program Management

Position SummaryAmerit Fleet Solutions, a leading U.S. fleet maintenance company, seeks an experienced Senior Manager - Program Management to join our team!This role directly impacts GM and VP level business goals and is responsible for leading a portfolio of strategic and operational initiatives that enable operational excellence across Last Mile services. The Senior Manager, Program Management will provide leadership across multiple complex programs, driving enterprise-wide process improvements, operational readiness, systems enablement, and business transformation efforts.The successful candidate is a proven leader with extensive experience building scalable programs, influencing senior stakeholders, and delivering results in highly ambiguous environments. This individual combines strategic thinking with operational rigor, bringing structure to complex problems while ensuring successful execution across a large and dynamic network.As a senior leader within Operations Integration, this role serves as a key partner to Operations, Supply Chain, Finance, Product, Technology, HR, Training, and external partners. The Senior Manager will establish governance frameworks, drive alignment across organizations, manage competing priorities, and ensure new initiatives are successfully designed, tested, launched, and adopted across the field.The ideal candidate demonstrates exceptional program management capabilities, strong business acumen, executive presence, and the ability to translate data into actionable business decisions. They are skilled at balancing long-term strategic planning with short-term operational execution while continuously identifying opportunities to improve network performance, scalability, and customer experience.Compensation: Competitive salary pay! Paid weekly, every friday! Salary range: $140,000-150,000 annually, based on experience!The benefits of belonging – what’s in it for you? Full benefits within 30 daysMedical, dental, vision, prescription drug coverage, life insurance, disability insurance401(k) match programUnlimited vacation, holidays, and sick timeCommitment to your safety through boot and prescription safety glasses reimbursementCareer and learning development with an extensive training program through our Amerit UniversityEmployee referral program, up to $500 bonusASE certification program with fee reimbursement and bonusEmployee recognition platform that includes opportunities to redeem points for merchandiseEmployee Assistance Program (EAP)24/7 nurse triage lineEmployee discounts on cell phone service and entertainment ticketsEmployee resource groups (ERGs) that foster inclusionKey ResponsibilitiesProgram Portfolio LeadershipOwn and lead a portfolio of highly visible, cross-functional programs aligned to company strategic objectives and operational performance goals.Develop multi-year program roadmaps that support organizational growth, operational efficiency, scalability, and service excellence.Establish program governance structures, success metrics, and executive reporting mechanisms that provide visibility into business outcomes, risks, and dependencies.Prioritize initiatives across multiple workstreams while balancing stakeholder needs, resource constraints, and organizational objectives.Strategic Operations IntegrationServe as the senior integration leader responsible for ensuring successful deployment of new initiatives across Last Mile operations.Drive enterprise-wide readiness planning, change management, communications, training strategies, and adoption efforts.Partner with Operations, Product, Technology, and business leaders to assess operational impacts and develop scalable implementation strategies.Create repeatable frameworks that standardize how new processes, tools, and programs are introduced into the field.Cross Functional LeadershipInfluence and align senior leaders across Operations, Supply Chain, Finance, HR, Product, Technology, and external partners.Facilitate executive-level decision making by presenting business cases, recommendations, risks, tradeoffs, and implementation strategies.Drive accountability across stakeholder groups to ensure commitments, milestones, and performance targets are achieved.Build strong working relationships across the organization and serve as a trusted advisor to senior leadership.Operational Excellence & Continuous ImprovementIdentify systemic opportunities to improve operational processes, field execution, customer experience, and financial performance.Lead large-scale business process improvement initiatives utilizing Lean, Six Sigma, and continuous improvement methodologies.Drive root cause analysis efforts and implement corrective actions that improve consistency, quality, and operational efficiency.Develop scalable solutions that reduce complexity while improving productivity and execution.Data Analytics & Performance ManagementEstablish KPIs, metrics, dashboards, and reporting mechanisms that measure program effecti