Director, Talent Acquisition - Americas

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.AI Fearlessly.About the RoleAs the Senior Manager, Talent Acquisition, you’ll lead a team of recruiters and manage the partnership with the business for hiring in Canada, USA, and Latin America. You’ll own the function end to end — from headcount planning conversations to strategy execution.This isn’t a “keep the trains running” role. TrendMicro and its brands TrendAI and TrendLife are in a transformational period. We deliver the most modern capabilities to our customers through our products, customer support, and mission. This team is no different – we mean it when we say we want the best, most modern TA function in the industry.What You’ll DoLead the TA Strategy Map and refine the workforce and headcount planning process — help business leaders think ahead instead of reactively opening reqsPartner directly with business leaders across Canada, the U.S., and Latin America to align hiring plans to real business need, not just approved headcountBring structure and prioritization to a newly formed team with enough guardrails to create consistency, not so much that it kills speedTurn TA from an order-taking function into a strategic partner the business trusts with its toughest hiring problemsSet and hold the bar for how your team runs searches, engages candidates, and manages hiring manager relationshipsBuild a consistent, high-quality candidate and hiring manager experience across a wide range of teamsLead and Develop the TeamManage, coach, and grow a team of recruiters spread across Canada, the U.S., and Latin AmericaBuild a team culture that can hold ambiguity and move fast without burning out through this transformational time in the business — this is a demanding, flexible environment, and your team will look to you to make it sustainableBe comfortable working across time zones, including occasional early or late calls to stay connected with a genuinely global teamDevelop your recruiters into TA professionals who consult and advise, not just fill reqsModernize How We HireChampion the shift from manual, ad hoc recruiting to a modern, data-driven, AI-enabled TA functionEvaluate and implement AI and modern recruiting tools that make the team faster and smarter without losing the human parts of hiringBuild reporting and metrics that give the business — and you — real visibility into pipeline health, time to fill, and hiring qualityBring outside perspective — what’s working at other modern TA organizations, and what we should be stealingWho You AreYou’re energized by building, not maintaining what already existsYou can sit in ambiguity without needing everything defined before you’ll move — and you know how to build just enough process to bring order without slowing the team downYou lead with both empathy and a high bar — your team trusts you because you back them, not because you have a titleYou think like an operator: headcount planning, resourcing, and prioritization aren’t paperwork to you, they’re how you protect your team’s time and the business’s outcomesYou’re genuinely excited about AI and modern recruiting technology, and you want your team to be known for using it wellYou believe in enabling and equipping your team to be trusted advisors – you raise the impact each person has on business successYou’re comfortable operating across a global team and can flex your schedule occasionally to stay connected across Canada, the U.S., and Latin AmericaWhat You Bring10+ years of progressive full-cycle recruiting experience, including 4+ years directly managing a team of recruitersExperience in a high-tech, software environment with seasons of high-volume hiringWorkforce or headcount planning in partnership with business leaders, not just staffing to already-approved reqsA track record of building or significantly overhauling a TA function, process, or team — you’ve done this before, not just inherited something that already workedComfort partnering with senior business leaders and holding your ground when a hiring plan doesn’t make senseHigh EQ and strong judgment in ambiguous, fast-moving environments — you build guardrails collaboratively, not by decreeExperience recruiting across multiple countries in the Americas (Canada, U.S., and/or Latin America); multi-country employment or hiring nuance is a real plusOur Promise to YouWe won’t hand you a finished playbook and ask you to run it — we’re asking you to help write it. You’ll have access to the highest level of leadership and collaborate with a seat at t