Business Development Manager

We Move Fast, Think on Our Feet, and Have Fun Doing It! At Eleven, we thrive on solving complex challenges and pushing boundaries. We work at a rapid pace, embracing change, and staying laser-focused on delivering exceptional value to our customers. We’re looking for visionary problem-solvers who excel in dynamic environments, embrace AI tools in streamlining work processes, adapt quickly, and drive innovation. If you love thinking outside the box, collaborating with top-tier talent, and having fun while making an impact—let’s talk! POSITION PURPOSEWe’re looking for an ambitious and energetic Business Development Manager (BDM), who will be responsible for driving new revenue growth by identifying, qualifying, and closing new opportunities for managed Wi-Fi and related network services. This role focuses on building strategic relationships with hotel brands, channel partners, and industry stakeholders while positioning the company as a trusted provider of secure, scalable, and high-performance connectivity solutions. The ideal candidate has a strong understanding of managed Wi-Fi, networking fundamentals, and recurring revenue (MRR) business models, with experience selling into hospitality, multi-dwelling units (MDU), retail, healthcare, education, or enterprise environments. REPORTING RELATIONSHIPSThis role will report to the VP of Sales and has no direct reports. ESSENTIAL JOB FUNCTIONSRevenue Growth & New Busines Identify, develop, and close new business across a portfolio spanning guest-facing HSIA and network orchestration and infrastructure solutions. Own the full sales cycle from lead generation through contract execution  Consistently meet or exceed quarterly and annual revenue targets Develop account plans for strategic prospects and high-value opportunities Solution SellingUnderstand customer business requirements and translate them into technical and commercial solutions Position managed Wi-Fi, network monitoring, analytics, and support services as value-driven outcomes Collaborate with Sales Engineering and Product teams to scope solutions, pricing, and proposals Articulate ROI, operational efficiencies, and guest/user experience benefits Market & Partner Development Build relationships with channel partners, integrators, ISPs, PMS vendors, and technology alliances Identify vertical-specific use cases and go-to-market opportunities Attend industry events, trade shows, and customer meetings as a brand ambassador Provide market feedback to Product and Marketing teams to influence roadmap and messaging Pipeline & Forecasting Maintain accurate pipeline, forecasts, and activity tracking in CRM (e.g., HubSpot, Salesforce) Manage deal progression, risks, and next steps with discipline and transparency Support pricing approvals, contract negotiations, and handoff to delivery teams Key CompetenciesConsultative, Outcome-Based Selling: Approaches sales as a strategic partnership by deeply understanding customer goals, challenges, and success metrics. Frames solutions around measurable business outcomes rather than features, and guides customers through complex decisions with credibility and insight. Strategic Account Planning: Develops and executes thoughtful account strategies that identify growth opportunities, map stakeholders, and align solutions to customer priorities. Effectively balances short-term wins with long-term relationship and revenue growth. Executive-Level Relationship Building: Builds trusted relationships with senior stakeholders and decision-makers by communicating clearly, demonstrating industry knowledge, and positioning themselves as a strategic advisor rather than a transactional seller.  Self-Motivated & Results-Driven: Demonstrates strong ownership and accountability for outcomes, proactively identifying opportunities, advancing deals, and consistently driving progress toward goals in a high-performance environment.  Thrives in Ambiguity & Fast-Moving Environments: Comfortable operating in dynamic, evolving environments where priorities shift and new opportunities emerge. Able to navigate uncertainty, make informed decisions, and maintain momentum while adapting quickly to changing circumstances.  Ways of WorkingOutcome-oriented deal maker: Strong fundamentals in consultative selling, pipeline management, and strategic account planning, with a focus on delivering measurable revenue and growth outcomes. Collaborative and customer-focused: Works closely with internal teams (Product, Marketing, Customer Success, and Finance) and external partners to understand customer needs and create mutually beneficial solutionsCurious and adaptable problem solver: Explores new market opportunities, identifies emerging trends, asks thoughtful questions, and thrives in dynamic and fast-moving environments. Highly organized and structured: Capable of managing multiple accounts, complex negotiations, and strategic initiatives while maintaining clarity, follow-through, and attention to detail. Excep