Data & Automation Analyst

Join rater8, voted a Great Place to Work™ by its employees since 2022! rater8 is the healthcare industry's leading reputation management platform, and DataLabs is where that advantage is built. DataLabs is our analytics and innovation team — turning millions of proprietary patient\-feedback data points into insights that make rater8 the definitive thought leader in healthcare reputation. This is the role that does the core analytical work that makes those insights possible. As our Data \& Automation Analyst, your primary specialty is analysis: mining rater8's proprietary dataset to surface validated, decision\-ready findings, proactively uncovering novel insights worth reporting on, and serving as the team's analytical check before we act on the data. Beyond analysis, you'll put that data to work building AI\-powered automations that turn insights into personalized outreach and reporting, supporting marketing in crafting case studies and email campaigns. You bring the technical foundation and the judgment; marketing owns design, copy, and positioning. The ideal candidate has a strong technical foundation in Python and SQL, genuine curiosity about AI, and the business acumen to turn analysis into clear, defensible recommendations. If you're a self\-starter who loves solving problems at the intersection of data, automation, and real\-world impact, this role was built for you. #### **What you'll do** #### ***Data Analysis \& Reporting (Primary Specialty)*** * Serve as the team's analytical check: stress\-test findings, flag what does not hold up, and separate signal from noise so that only validated insights drive decisions. * Execute quantitative analysis of large datasets to uncover key market trends, customer behavior patterns, and competitive intelligence to drive business strategy for DataLabs. * Proactively mine rater8's proprietary dataset to surface novel, defensible findings that go beyond the analyses other teams request, turning them into case studies, original reports, and thought leadership. * Validate and quality\-check reports and analytical outputs before they ship, including our AI\-assisted (RAD) reports, confirming the data and methodology hold up. * Write and enrich rater8's database documentation so the dataset stays well understood, trusted, and reusable across teams. #### ***AI Automation \& Marketing Execution*** * Build and run our data\-driven outreach engine: AI\-powered, personalized email workflows that turn analysis like prospect Visibility Scores and patient sentiment into targeted campaigns, with marketing owning the design, copy, and positioning. * Implement and maintain API integrations (GPT, Azure OpenAI) within marketing automation tools to scale personalized outreach and reporting. * In partnership with the marketing team, translate data\-driven insights into actionable marketing assets, contributing to calls\-to\-action (CTAs) and landing page content and coordinating with Web Development to max