Business Manager

**Job Overview** The firm is seeking a Business Manager to help run and improve the business side of the law firm. This is a hands\-on management role involving operations, human resources, intake management, business development support, systems, process improvement, vendor coordination, reporting, and administrative oversight. The Business Manager will work directly with the firm’s principal and will be responsible for ensuring that the firm’s non\-legal operations run smoothly. This person will help manage intake staff, business development personnel, administrative support, contractors, and vendors. The role requires someone who is organized, practical, comfortable managing people, and able to build systems instead of merely completing tasks manually. This is a fully remote contract position. The ideal candidate is entrepreneurial, process\-oriented, technologically capable, and highly comfortable using artificial intelligence tools to improve law firm operations. **Responsibilities** The Business Manager will be responsible for helping manage the firm’s day\-to\-day business operations, including: *Operations and Administration:* * Manage the daily business operations of the law firm under the direction of the firm’s principal. * Create, improve, and maintain operational systems, workflows, checklists, and standard operating procedures. * Coordinate administrative support, client intake, business development activities, scheduling, follow\-ups, and internal task management. * Ensure that matters, leads, documents, client communications, and deadlines are properly tracked. * Help select, implement, and manage software tools for CRM, intake, document management, task management, email campaigns, billing, reporting, and internal communications. * Monitor operational bottlenecks and recommend practical improvements. * Ensure that internal processes are followed by staff and contractors. *People Management and HR* * Help recruit, onboard, train, manage, and evaluate intake staff, business development staff, administrative personnel, contractors, and vendors. * Assign tasks, track performance, and hold team members accountable for follow\-through. * Create training materials, scripts, workflows, and performance expectations for staff. * Assist with job postings, candidate screening, interview coordination, and onboarding. * Maintain internal HR records, contractor records, and staff documentation as needed. * Help resolve staffing issues, communication gaps, and workflow problems. * Build a culture of accountability, speed, professionalism, and continuous improvement. *Intake and Client Pipeline Management* * Oversee the intake process for prospective clients and new matters. * Manage intake personnel and ensure that leads are responded to promptly and professionally. * Ensure that prospective client information is collected, organized, and presented clearly to the firm’s principal. * Track the status of consultations, engagement letter