Technical Writer / Training Specialist

**Job Title: Technical Writer / Training Specialist** **Company: Certified Technical Experts** **Rate: Open – Full Time** **Location: Atlanta, GA** **Position Summary** * Certified Technical Experts, Inc. (CTE) is seeking an experienced Technical Writer / Training Specialist to develop clear, accurate, accessible technical documentation and training materials for Federal public health technology users, administrators, and project teams. This role transforms complex technical and operational information into practical user guides, procedures, learning content, release documentation, and knowledge resources. **Key Responsibilities** * Develop, edit, and maintain user guides, standard operating procedures, technical manuals, quick\-reference materials, FAQs, and knowledge\-base content. * Create instructor\-led, virtual, and self\-paced training materials appropriate for diverse user audiences. * Work with Product Managers, engineers, analysts, support staff, and subject matter experts to capture accurate technical and functional information. * Translate complex technical concepts into concise, user\-friendly documentation and training content. * Maintain documentation version control and update materials as product capabilities and procedures change. * Support release communications, onboarding materials, implementation guides, and training schedules. * Facilitate training sessions, demonstrations, workshops, and knowledge\-transfer activities as needed. * Apply accessibility and plain\-language principles to documentation and training deliverables. * Collect user feedback and support continuous improvement of documentation and learning materials. * Maintain organized documentation repositories and publishing workflows. **Required Qualifications** * 6\+ years of technical writing, instructional design, training, or documentation experience for Federal IT or complex technology environments. * Demonstrated experience developing user guides, procedures, curricula, training materials, and knowledge content. * Ability to understand complex software functionality and explain it clearly to varied audiences. * Experience collaborating with technical subject matter experts and Agile product teams. * Strong writing, editing, information architecture, and content\-organization skills. * Experience with documentation portals, collaboration platforms, and common authoring tools. * Understanding of accessibility and plain\-language requirements for Federal content. * Strong facilitation and presentation skills for training delivery. **Education** **Required:** Bachelor's degree in English, Communications, Technical Communication, Instructional Design, Information Technology, or a related field. **Preferred:** Graduate education or advanced training in technical communication, instructional design, or adult learning. **Target Certifications** * Certified Professional Technical Communicator (CPTC) * Equivalent or advanced certifications may be consid