Senior Product Designer

About TekmetricTekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.Come build with us. Join the journey. Shape the future of auto repair.Working the Tekmetric WayAt Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.Where We Work: At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.What You’ll DoTekmetric is seeking a Senior Product Designer to shape and evolve our SaaS platform for auto repair shops. As part of a small, growing product organization, you will have meaningful influence on both the product and how it is built. You will lead experience strategy across key workflows, partner closely with Product and Engineering to drive discovery and solution direction, and take end-to-end ownership of design from problem framing through launch and iteration. Your work will directly impact how thousands of shops run their businesses every day.You will be responsible for: Building end-to-end user experiencesAiding in discovery phases and helping define product requirementsCreating designs, prototypes and artifacts to facilitate user testing and apply learnings to designsGuiding the design team to develop a shared understanding and alignment of solutions that best fit our customer needs. Assisting in onboarding new design team members, providing them with insights, best practices, and shadowing opportunities.Collaborating with product management, engineering and business partners to build and iterate on customer facing productsWorking with other product designers and front-end engineering team to manage a design system used within the consumer product ecosystemCollaborating with engineering to ensure visual quality and finesse of the product and user experienceRegularly soliciting feedback from your peers, including other product designers, product managers and teammates in your product teamChampioning cohesion and consistency in UX design that unites a growing family of products/featuresBeing a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business and technology.What You’ll Bring7+ years of experience designing and shipping digital products, with recent experience designing enterprise SaaS productsA portfolio of work that showcases your process and a range of fidelity levels along with finished design work. (A portfolio is required to be considered)Experience collaborating closely with a cross functional technology team including product managers, engineers, QA and business leadershipProficiency in Figma, building components, maintaining design systems and prototypingAn understanding of modern front-end frameworks and grasp of current development philosophies / methodologies for buil