Installation Processor II

**Date:** Jun 25, 2026 **Primary Location:** Omaha, NE, US **\#job\-location.job\-location\-inline { display:** inline; } **Company:** Lincoln Financial **Alternate Locations:** Charlotte, NC (North Carolina); Omaha, NE (Nebraska); Work from Home **Work Arrangement:** **Remote :** Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition \#:** 76220 The Role at a Glance We are excited to bring on an Installation Processor II to join our Group Protection Claims \& Operations Team in one of the following key city offices (Dover, NH; Omaha, NE;). You will report to the Supervisor, System Configuration \& Installation. In this position you will perform and deliver on routine and non\-routine assignments for your assigned area(s) of responsibility independently in accordance with established procedures/guidelines. You will provide production‑level support for assigned Implementation Managers by independently managing system configuration for all assigned cases. You will execute standardized configuration tasks with a focus on accuracy, efficiency, and throughput while meeting established service‑level agreements (SLAs) and productivity targets. What you'll be doing You will perform end‑to‑end system configuration for assigned implementation cases in accordance with defined requirements, timelines, and established procedures. You will support assigned Implementation Managers by completing configuration and processing activities on their behalf to enable timely and accurate case progression. You will coordinate and communicate with Contracts, Enrollments, and other internal stakeholders to complete dependent workstreams and ensure readiness for implementation. You wll review sold case information and identify participation, guarantee issue, billing, commission, contractual, and eligibility requirements using established underwriting guidelines. You will execute system transactions accurately, including applying sales credit and ensuring all case data is entered and validated in designated systems. You will compile, review, validate, and finalize all required documentation and deliverables to support successful case installation and implementation handoff. You will provide guidance and instructions to team members and internal partners on contract creation, certificate generation, enrollments, file usage, and system processes to ensure accurate billing and quality outputs. You will conduct enrollments of member into appropriate administrative systems and/or conducts reinsurance reviews, when applicable. You will process all sold cases end‑to‑end, ensuring required documentation is obtained, system entries are completed, and output materials are finalized to deliver a high‑quality implementation experience. You will maintain accurate case u