E-commerce – Sales Manager

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation. We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do. Job Description What is the purpose of this Role? Sales Manager will source new customers Which jobs(s) does this Role report to? Head of eCommerce Poland, Germany and Nordics Fitness & Probity This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011. 1. Accountabilities for your role - what are you expected to do? - Develops profitable new business account relationships, identifies business opportunities based on knowledge of clients, markets, products and services. - Works with existing and build new relationships with technical, referral, gateway partners in the region to acquire new mid-market merchants. - You develop and sustain solid relationships with clients (existing & new) that bring in the most income for the company. - You address & manage clients blocking points. - You act as the main point of contact between key clients and internal teams. - As a sales professional from the payment industry, you will independently acquire mid-market merchants - You analyze the needs of your customers and create an end-to-end strategy from contract negotiation to final activation. 2. Competencies for your Role - how are you expected to behave? Drive for Results Pursues goals with energy and perseverance; rarely gives up before succeeding; works to overcome barriers and challenges in order to produce desired results; can be counted on to achieve or surpass goals; consistently a top performer among peer group. Collaboration: Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts. Agility & Innovation : Demonstrate flexibility in dealing with fast-changing priorities, and different or challenging situations. Help others to continuously improve and achieve results. Talent Development & Engagement: Provides others with a clear direction; Sets appropriate standards of behavior; Delegates work appropriately and fairly; Motivates and empowers others; Provides staff with development opportunities and coaching; Recruits staff of a high caliber. Risk Management Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and with company Policy. Ethics and Trust Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes. 3.Technical Competencies for your role – what are you expected to know - Experience and knowledge of market/payments industry - Knowledge of product marketing and organizational operations - Advantageous - Marketing and business development/sales skills - Essential - Knowledge of technology and payment gateway providers - Advantageous - Well-developed understanding of sales methodologies – Training will be provided - Knowledge of CRM/IT systems e.g. Salesforce, MS 365, Seismic, Co-Pilot – Advantageous - Good communication skills across a variety of mediums such as telephone, Teams, in person meetings – Essential - Microsoft Office 365 4. Qualifications Required to perform your Role? - Minimum 5 years sales exper