Senior Service Processor, EDI Processing

**Date:** Oct 20, 2026 **Primary Location:** Omaha, NE, US **Company:** Lincoln Financial **Alternate Locations:** Work from Home **Work Arrangement:** Remote : Work at home employee residing outside of a commutable distance to an office location. **Relocation assistance:** is not available for this opportunity. **Requisition \#:** 76823 **The Role at a Glance** ------------------------ We are excited to bring on a **Senior Service Processor, EDI Processing** to join our Group Protection Operations Team supporting Workplace Solutions in a work from home environment. *Background Details* As a Senior Service Processor, EDI Processing, you will independently perform routine and increasingly complex enrollment processing while delivering on EDI onboarding assignments. You will collaborate with internal and external partners to support implementation activities and provide guidance on onboarding approaches. If this sounds like a role for you, please read on! **What you'll be doing** ------------------------ * You will independently perform routine and increasingly complex enrollment and EDI\-related processing in accordance with established procedures. * You will leverage critical thinking to update and maintain accurate member records, determine eligibility, and apply policy provisions. * You will reconcile and process complex EDI files, member changes, and special projects such as open enrollments and amendments. * You will communicate effectively with internal and external stakeholders to resolve issues and support a positive customer experience. * You will act as a liaison across departments to support problem resolution and contribute to process improvements. * You will share knowledge with teammates and support departmental initiatives to meet quality and service standards. * You will manage your workload independently, meeting deadlines and adapting to changing priorities as needed. **What we’re looking for** -------------------------- * High School diploma or GED or minimum Associate degree in lieu of required experience. (Minimum Required) * 3 \- 5\+ Years of eligibility insurance enrollment experience aligned with the responsibilities for this role OR for candidates with an Associate degree or above, 0\-1 year of client service experience aligned with the specific responsibilities for this role. (Required) * Ability to communicate effectively (verbal/written). * Demonstrated strong customer service experience. * Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). **Application Deadline** ------------------------ Applications for this position will be accepted through October 30, 2026, subject to earlier closure due to applicant volume. **What’s it like to work here?** At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we