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Customer Service Product Support $25 $45 per hour
JobsInMass.com
4h ago
0SupportChelsea, remoteok
coordinatoropsexecsocial mediasys admineducationtechnicalcustomer supportmedical
Job Description
We are seeking a dedicated Work-From-Home Customer Service - Product Support professional to join our team. This role offers flexible remote work from Chelsea, Massachusetts, with a competitive pay rate of $25-$45 per hour.
As a Customer Service - Product Support representative, you will
Assist customers via phone, email, and chat, providing timely and accurate solutions to product inquiries and issuesTroubleshoot technical problems and guide users through troubleshooting stepsMaintain detailed records of customer interactions and resolutions in our CRM systemCollaborate with internal teams to escalate and resolve complex issues efficientlyProvide feedback to improve product features and customer experience
Key skills include excellent communication, problem-solving abilities, and a customer-focused attitude. Prior experience in customer support or product assistance is beneficial but not required.
Benefits include
Flexible work hours and remote work environmentCompetitive pay rate with opportunities for bonusesComprehensive training and ongoing supportHealth, dental, and vision insurance optionsPaid time off and holidays
Join our team and enjoy a rewarding role helping customers while working comfortably from home in Chelsea, Massachusetts.
Please mention the word **VIVACIOUS** and tag RMmEwMTo0Zjg6MWMxZTo4MzUyOjox when applying to show you read the job post completely (#RMmEwMTo0Zjg6MWMxZTo4MzUyOjox). This is a beta feature to avoid spam applicants. Companies can search these words to find applicants that read this and see they're human.
