Electronic Data Exchange Analyst - Remote

Symetra has an exciting opportunity to join our Workforce Benefits team as an Electronic Data Exchange Analyst!About the RoleAs an EDX Analyst, you will process file feeds for voluntary, life, and disability benefits by creating customized implementation plans, specifications, SFTP’s, and feed testing for various sized policyholders. You will process ongoing feeds to find and correct data issues, including eligibility and contract rules. Advanced knowledge of analytical techniques and ability to escalate issues as needed after data interpretation is required. EDX Analysts must be driven to learn more about business analysis, processes and systems to help develop skill set and set up quality feeds for end users.What you will do Determine which activities are necessary in order to complete file feed processing from implementation to active production file management. Develop processes that will be used to manage requirements. Build relationships with business partners including users, vendors, project team, and management at all levels. Utilize basic analysis techniques to measure the quality of the data exchanged using business analysis techniques during feed testing. Develop a communication plan during feed implementation to meet the needs of all business partners. Manage conflicts, issues and changes in order to ensure that stakeholders and the end users remain in agreement on the data exchange. Utilize requirements and communicate them to stakeholders. Maintains traceability of the requirements from planning through post-production phases of files to ensure quality of delivery. Identify business needs, refine and clarify the definition of the needs and validate the solution meets the needs. Prioritize and progressively elaborate stakeholder and solution requirements in order to enable the end user to implement a solution that will meet the needs of the organization and stakeholders. Assess the proposed solution due to data limitations to determine which solution best fits the business need, identify gaps in the solution, and determine necessary workarounds or changes to the solution. Process all first production files for newly implemented feeds to ensure data is clean and accurate before transitioning to production. Why work at Symetra "This is a best workplace that value the personal and professional growth of its employees." - Sara H., Sr. Analytics Engineer“Come hungry. Stay hungry. Symetra is a place where curiosity, continuous learning, and personal growth are truly valued. Don’t be afraid to ask questions or challenge yourself—every step you take is worth it. You’ll grow into a stronger, more empowered employee at one of the most diverse and equitable companies in the country.” - Ashley C., Internal WholesalerWhat we offer youWe don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out ourSymetra Benefits Overview Compensation$60,100 - $100,100 annually plus eligibility for Company Annual Bonus program Who you are High school diploma required. Bachelor's Degree OR 4 years work experience required Experience with group insurance file feeds strongly preferred Highly deadline driven and able to work in a fast-paced environment. Capacity to navigate multiple systems simultaneously for data research. Contributes to a collaborative working environment and builds trust with others. Ability to learn new software and systems Advanced Excel skills Advanced data analysis skills Project management Advanced problem solving and attention to detail Excellent verbal and written communication skills Results Driven We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what