Platform Support Specialist (SAP HANA & CCH Tagetik)

Category: IT Services Location: PLEASE NOTE:It is a remote position.Job Description:We are seeking a highly motivated and skilled PlatformSupport Specialist to join our team and provide implementation and technicalsupport for the Wolter Kluver CCH® Tagetik for SAP HANA® platform. The idealcandidate will play a critical role in ensuring the seamless operation,integration, and optimization of the platform, enabling clients to achievesuperior financial performance and reporting capabilities.Key Responsibilities:Platform Support and Maintenance:Provide technical support for the CCH® Tagetik for SAP HANA®platform, ensuring optimal performance and uptime. Troubleshoot and resolve issues related to data integration,metadata synchronization, and reporting. Monitor system performance and proactively address potentialissues. Integration and Data Management:Manage and optimize the integration of SAP S/4HANA® andnon-SAP HANA data sources using SAP HANA Smart Data Access (SDA) and SAP SmartData Integration (SDI). Automate data and metadata extraction, mapping, andsynchronization from SAP S/4HANA® tables and other systems. Ensure real-time data access and reporting capabilities. Client Support and Training:Collaborate with clients to understand their business needsand provide tailored solutions using the CCH® Tagetik platform. Train clients on platform functionalities, includingfinancial close, consolidation, planning, and reporting processes. Act as a liaison between business and technical teams to ensuresmooth communication and issue resolution. System Optimization and Enhancements:Utilize AI and machine learning tools to enhance closeprocesses, including AI matching, anomaly detection, and driver-based analysis. Support the expansion of the platform's capabilities (e.g.tax compliance, and integrated disclosure). Collaboration and Documentation:Work closely with cross-functional teams, including IT,finance, and operations, to ensure seamless platform integration andfunctionality. Document processes, workflows, and solutions to maintain aknowledge base for internal and client use. RequirementsQualifications:Education:Bachelor's degree in computer science,Information Technology, Finance, or a related field. Experience: 3+ years of experience in supporting SAP HANA or similarplatforms. Familiarity with SAP S/4HANA®, SAP Analytics Cloud, Experience with financial close, consolidation, planning,and reporting processes. Technical Skills:Proficiency in SAP HANA Smart Data Access (SDA) and SAPSmart Data Integration (SDI). Knowledge of metadata management and integration routines. Understanding of AI and machine learning technologies forfinancial processes. Soft Skills:Strong problem-solving and analytical skills. Excellent communication and client-facing abilities. Ability to work collaboratively in a team environment. DetailsOriginally posted on Himalayas