GTM Systems Administrator

About TekmetricTekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.Come build with us. Join the journey. Shape the future of auto repair.Working the Tekmetric WayAt Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.Where We Work: At Tekmetric, great work can happen anywhere — but great teams are built through intentional connection. Our hybrid model means no role is fully remote, offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported.What You’ll DoWe are seeking a GTM Systems Analyst to help operate, optimize, and scale the systems that support our Go-To-Market organization. This role is critical to ensuring our Sales, Marketing, and Customer Success teams operate efficiently, with trusted data and well-governed systems.This role focuses on system stability, scalability, data integrity, and process consistency, while still enabling continuous improvement and evolution of our GTM motion.Own day-to-day administration and optimization of core GTM systems (e.g., Salesforce, marketing automation, customer success platforms, revenue/billing tools)Own system configuration, change management, and release processes to ensure reliability and minimize business disruptionEstablish and enforce data governance, system standards, and best practices across GTM toolsSupport the definition and maintenance of key GTM metrics, fields, and data modelsAnalyze existing GTM processes to identify opportunities for automation, standardization, and efficiencyBalance flexibility for the business with the need for system discipline and long-term scalabilityAct as a trusted partner for leaders by translating business strategy into system architecture and workflowsWhat You’ll Bring8+ years of experience in GTM Systems, RevOps, Sales Ops, or Business Systems in a SaaS environmentStrong understanding of GTM processes across Sales, Marketing, and Customer SuccessProven ability to manage system changes, prioritize requests, and support multiple stakeholdersSalesforce Admin Certification preferred.Experience with third-party integrations and installed packages.Strong understanding of Salesforce Sales Cloud, data management, and automation best practices.Ability to work cross-functionally with stakeholders to translate business needs into technical solutions.Excellent problem-solving and troubleshooting skills.Why You'll Love Working With UsHealth & Wellness That Have You Covered:Enjoy the flexibility of remote workCompetitive base salaries that reflect your value.Generous Paid Time Off, because we know you do your best work when you're well-rested.Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.Prioritizing your mental health: get free, confidential counseling through