Head of Software Development & Platform Architecture

This is a remote position.Signalmash is building modern communications infrastructure for voice, messaging, WebRTC, and AI-powered workflows. We blend open-source telecom technologies, distributed systems, and applied AI to deliver reliable, developer-friendly APIs backed by real human support.We are hiring a senior technical leader to own our platform architecture and guide both internal and outsourced engineering teams. This is a high-impact role shaping the future of our telecom + AI platform.Key ResponsibilitiesPlatform ArchitectureOwn and evolve the Signalmash real-time communications platformLead architecture across SIP, RTP, WebRTC, messaging gateways, routing engines, and distributed backend systemsIntegrate and optimize open-source telecom components such as Kamailio, OpenSIPS, FreeSWITCH, Asterisk, Kannel, Jasmin, Janus, etc.Improve scalability, latency, observability, and fault toleranceDrive internal tools for monitoring, diagnostics, routing intelligence, and securityEngineering LeadershipLead outsourced engineering partners and build a high-performing internal teamDefine engineering standards, architecture guidelines, and delivery processesWrite technical specs, review designs, and mentor engineersDrive clarity, accountability, and engineering excellenceAI IntegrationArchitect AI-powered telecom workflowsBuild intelligent routing, fraud detection, diagnostics, automation, and developer toolingImplement LLM-based systems, RAG pipelines, vector search, and agent-based orchestrationOptimize AI for performance, reliability, and cost efficiencyIntegrate modern AI coding/automation tools into engineering processes Requirements7+ years in backend, systems, or platform engineering (or equivalent expertise)Strong knowledge of telecom/RTC technologies: SIP, RTP, codecs, signaling, media servers, WebRTC, messaging gatewaysHands-on experience with open-source telecom stacks (Kamailio, OpenSIPS, FreeSWITCH, Asterisk, Kannel, Jasmin, Janus)Strong backend engineering experience in Go, Python, Java, Node.js, or similarExperience building large-scale, distributed, fault-tolerant systemsProven leadership experience managing outsourced + internal teamsPractical experience with AI/LLM integrations (RAG, vector DBs, agents, orchestration frameworks)Excellent English communication (spoken & written)Availability for US-morning overlap & occasional travelNice to HaveCPaaS experienceMulti-region / multi-cloud architectureTelecom analytics, routing optimization, or fraud detectionExperience scaling engineering orgsBuilding internal engineering automation tools BenefitsFully remote role with flexible work arrangementsOpportunity to build a next-generation telecom+AI platformWork alongside global engineering and executive leadershipOwnership over architecture direction and technical strategyCompetitive compensation and growth opportunitiesOccasional international travel for team and customer meetings Originally posted on Himalayas