U
Spanish Bilingual Equipment Distribution Coordinator - Remote
U-Haul
5d ago
0DesignRemote, USjobspy_indeed
remoteindeed
Job Description
**Spanish Bilingual Equipment Distribution Coordinator \- Remote**
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Do you enjoy working with people in a fast\-paced environment? If so, consider a position as a Spanish Bilingual Equipment Distribution Coordinator. Join our fast\-growing U\-Box department and become part of our Equipment Distribution Program and Team.
Equipment Distribution Coordinators use new and exciting programs to reach existing U\-Haul customers with offers to participate in our Equipment Distribution program. You will manage the end\-to\-end process of helping orchestrate transfers of our U\-Haul trailers across the continent, playing a pivotal role in the success of U\-Haul and the U\-Box program as you help to move equipment where it is needed most!
We are looking for friendly customer service\-oriented team members who take pride in assisting customers every day. Team members are expected to follow established methods and procedures, handle all calls expediently and efficiently, meet all quality\-related metrics and goals, and act in a courteous and friendly manner while serving the customer.
**Position Details:**
* Part Time or Full Time
* Weekend availability is required
* Location – Remote positions available as well as In\-Office at the U\-Haul International Midtown Campus in Phoenix, Arizona.
**This job might be for you if:**
* You enjoy helping people and problem\-solving.
* You like a fast pace starting day one and staying busy every day.
* You enjoy working closely with your manager and receiving daily feedback.
* You are comfortable learning and using multiple computer programs.
**Daily Tasks Include:**
* Interacting with field personnel via phone, email, IM chat and SMS text messages
* Communicating with customers by making outbound calls, answering all incoming calls and via SMS text messages
* Managing dashboards, reports and files as needed
* Working on multiple customer records simultaneously
**U\-Haul Offers its Equipment Distribution Agents:**
* Train and work on site, in office
* Career path available!
* Competitive hourly base
* Opportunity for base pay merit increases based on performance
* Part\-Time benefits
**Minimum Qualifications:**
* **Fluency in both Spanish and English**
* Basic keyboarding and computer skills
* Ability to navigate and use multiple computer programs at once
* Excellent verbal communication and listening skills
* Clear speaking voice
* General knowledge of U.S. geography
* Willingness to incorporate feedback to constantly improve performance
**Training and Education Explained:**
* Fast\-paced, hands\-on education working with your manager from day one
* Training schedule may fall outside of provided availability
* Self\-paced education at our very own U\-Haul University
* Learn and begin performing some of your job duties with customers in the first week
* Build on your skill set through on\-the\-job, continued education
* Begin performing add
