Supervisor, SRE TechOps CICD (Remote, IND)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: Join CrowdStrike's internal SRE team as an Engineer III where you'll contribute to building and maintaining a robust, scalable, and highly reliable internal developer platform that empowers our engineering team to deliver high-quality software rapidly and efficiently.We are looking for talented and experienced Site Reliability Engineers (SRE) to join our team and play a critical role in enhancing automation, reliability, and observability of our service offerings. A strong candidate for this role will have advanced hands-on experience scaling and improving observability practices across engineering teams, with a strong software development background building observability solutions at scale. Additionally, a candidate should have a solid foundation in SRE principles and SLI/SLOs, and the ability to integrate AI-enabled capabilities into existing observability and operational workflows.You'll work alongside experienced engineers to implement automation solutions, support our development toolchain, and ensure system reliability. This is an excellent opportunity to develop your SRE skills in a collaborative environment while contributing to meaningful improvements that impact developer productivity across the organization.This position offers hands-on experience with modern technologies and the chance to learn from industry experts while supporting one of the leading cybersecurity platforms. You'll be part of a team that values mentorship, continuous learning, and operational excellence.What You'll Do:Build software and systems to manage platform infrastructure and applicationsSupport Crowdstrike’s primary CI/CD build toolsBuilding automation solutions for service deploymentMonitoring availability and taking a holistic view of system healthImprove reliability, quality, and serviceability of systemsArchitectural design of highly available services at an enterprise scaleInteract with internal customers to understand needs and develop solutionsChampioning the Incident Response and Production Readiness Review (PRR) for our organizationGather and analyze metrics from both operating systems and applications to assist in performance tuning and root cause analysisResource, capacity, and license forecastingPartner with and foster a mentorship mentality with other EngineersDesign, implement, and maintain full-stack observability (Datadog, Grafana stack, LogScale, Jaeger , New Relic, OpenTelemetry, Prometheus/Thanos, ect) to meet production reliability demandsOptimize for high-cardinality workloads and instrumentation standardizationDrive the transition to AI-native observability for proactive system resilience and zero-toil operationsAutomate alert correlation, anomaly detection, and root cause analysis through AIOps integrationTrain internal AI models on runbooks and incident data to power self-healing frameworksUphold code quality and secure development standards (SonarQube, OWASP) across the engineering lifecycleActively audit SLI/SLO definitions and error budgets to reflect real user impactWhat You’ll Need:On-Premise & Cloud expertise with deploying, scaling, and maintaining the following services:CI/CD toolsBazel, Github Actions, JenkinsIaC Provisioning toolsAnsible, Chef, Puppet, Salt, TerraformSource Code Management servicesBitbucket, Gitlab, GithubMonitoring and Observability toolingOpensource Prometheus/Grafana, Datadog, Honeycomb, New RelicExperience with deploying applications on Kubernetes at scale5+ years of experience working in a large-scale production environment.Proven ability to work effectively with both local and remote teamsMust exhibit attention to detail, and have the ability to make good, timely decisionsAbility to mak