Associate Director, Value Chain Analyst - AP Reading & Exam Production

Associate Director, Value Chain Analyst - AP Reading & Exam ProductionCollege Board -AP Reading & Exam Production Location:This is a remote role.Candidates wholive nearCB offices have theoptionof being fully remote or hybrid (Tuesday and Wednesday in office).This rolealso includesthe ability to travel 3-5 times a year to College Board offices or on behalf of College Board business. Travelmayrangefrom 1-2 days tomulti-week stays during peak operational periods supportingAP Reading activities in late May through June.Type:Thisis a full-time position.About the Team The AP Program Planning teamis responsible forthe successful execution of the annual AP Reading event where millions of student exam responses are scored. The team supports strategic planning, workforce coordination,logistics, vendor alignment, and data-driven decision making to ensureaccurateandtimelyscoring across 40+ AP subjects. This work sits within the broader AP Delivery organization, which manages the AP annual cycle from course setup through exam administration, scoring, and score reporting. Each year, millions of students generate tens of millions of constructed responses that must be scored accurately, on time, and at scale by a distributed Reader workforceoperatingboth onsite and remotely. About the Opportunity  This role sits at the center of AP Delivery operations, supporting both the annual AP Reading (January through June) and AP Exam Production (July through December). You willoperatein a high-volume, fast-paced environment where accuracy, responsiveness, and strong judgment are essential to ensuring millions of student exams are processed and scored correctly and on time.During the AP Reading cycle, you will function as part of a live operational command center, supporting a large-scale, distributed scoring event involving tens of thousands of Readers across onsite and remote environments. You will act as a first responder to real-time issues such as staffinggaps, scoring imbalances, and system challenges, working closely with Session Leads to translate decisions into immediate andaccurateaction. Success requires the ability to prioritize quickly, manage multiple simultaneous issues, andmaintainprecision under time pressure.During AP Exam Production, you will support the technical build, validation, and delivery of exams by working across content and technical teams to ensure materials meet strict specifications. This includes managing large datasets,validatingcomponents, coordinating handoffs, andmaintainingdocumentation that safeguards exam integrity. The role is dynamic and evolving, requiring adaptability, comfort with ambiguity, and a willingness to step in wherever needed while building broad operationalexpertiseacross the AP value chain over time.In this role, you will: Core Responsibilities – AP Reading(50%)Real-Time Operational Execution During AP Reading(15%)Act as a first responder to operational issues, executing fixes or escalating as appropriateEmbed with Chief Readers and subject leadership teams to support Readerselection, invitations, and event planningExecute approved real-time adjustments to support scoring operations, including moving Readers from one question or prompt to another in line with Session Lead direction and scoring prioritiesRespond quickly to live operational issues such as prompt imbalances, no-shows, access issues, staffing gaps, or session disruptionsSupport Session Leads in implementing changes with speed and accuracy so operational decisions turn into action without delayHandle high-volume, time-sensitive work during peak windows with strong attention to detail and reliable follow-throughReader Monitoring and Workforce Support(15%)Track Reader participation across onsite and at-home environments, including documenting no-shows, late starts, reassignment needs, and other exceptionsContact Readers who do not appear as expected andmaintainaccuraterecords of outreach, disposition, and next stepsAssistwith onsite personnel issues and other Reader support tasks, escalating when judgment or authority beyond the role is neededSupport attendance, scheduling validation, and subject-level workforce tracking so Session Leads have a current view of execution realityScoring Performance Monitoring and Analytical Support(10%)Monitor subject- and prompt-level scoring data, including throughput, coverage, pacing, and other indicators relevant to live decision makingBuild andmaintaintrackers, dashboards, logs, and reports that support Session Lead decision making and documentationFlag anomalies, trend changes, or execution gaps early, while recognizing that analysts support rather than independently decide scoring strategyHelp connect operational observations with data patterns so the session has both visibility and practical contextSession, Site, and Reader Experience Support(35%)Provide hands-on support for session execution, including logistical troubleshooting, setup help, transition support, and issue routi