Engagement Manager, HEOR

**Description** Job Title: Engagement Manager, HEOR Location: Remote Job Type: Full\-Time Hiring Manager: Managing Partner, HEOR Consulting (Allison Petrilla) Job Summary: Norstella is seeking an engagement manager to lead delivery of protocol\-driven research studies for epi, HEOR, and regulatory use cases. This is a new individual contributor role in a growing research team. The ideal candidate brings hands\-on experience developing high\-impact research to address clinical, economic, and humanistic evidence gaps. Example projects include retrospective studies to evaluate patient journey, treatment patterns, and clinical and economic outcomes for rare disease, oncology, chronic conditions; incidence and prevalence studies; and development of external control arms or post\-marketing analyses for regulatory use cases. Success in this role requires a foundation in observational study design, excellent communication and organization skills, and an openness to the appropriate use of AI\-enabled research and analytic tools to accelerate time to insights. Key Responsibilities – Client Success \& Relationship Management * Serve as the primary point of contact and principal researcher for non\-interventional research studies that utilize NorstellaLinQ Real World Data * Establish clear success criteria, delivery plans, and communication cadences * Proactively manage expectations, risks, and dependencies * Support proposal development, as needed Key Responsibilities – Operational Execution \& Delivery Excellence * Own execution oversight for HEOR/RWE services engagements * Oversee development of study documentation (e.g., study protocols/SAPs, specifications for data feasibility and curation), analytic interpretation, and translation of findings into summary reports and scientific publications. Solutions will require the use of structured data (EMR/EHR, closed claims, open claims, lab) and data curated from unstructured clinician notes. * Coordinate across internal delivery, data, product, and support teams * Maintain project tracking and reporting * Leverage AI\-enabled tools, where appropriate, to accelerate time to insights * Qualifications: * Experience: * Minimum of 5 years of professional experience supporting life science sector with protocol\-driven research studies using real world data * Experience supporting studies that include curation or extraction of clinical information from unstructured EMR/EHR data * Experience supporting regulatory use cases (i.e., external control arms for label expansion, post\-marketing safety studies), highly desired. * Proven track record of publishing high\-impact research (please include publication history with CV/resume). * Skills: * A consulting mindset with the ability to succinctly communicate the value of a solution or finding to technical and non\-technical audiences * Excellent problem\-solving skills and ability to prioritize needs across multiple workstreams * Ability to