Head of Growth and Sales Strategy

Job Summary:Trellint is looking for a Head of Growth to lead our entire revenue function — spanning new customer acquisition, expansion with existing customers, and the operational infrastructure that makes both possible. This is a senior leadership role that demands a customer-centric mindset: every pursuit, every renewal, and every client relationship is an opportunity to demonstrate the long-term value Trellint delivers. Success in this role requires balancing strategic leadership with disciplined execution across the full customer lifecycle. You will build and lead high-performing Sales, Customer Success, and Revenue Operations teams while partnering closely with Marketing to translate go-to-market strategy into measurable revenue growthJob Description: WhatYou’llDo Revenue Leadership Across the Full Customer Lifecycle Own revenue growth across new business, renewals, and expansion. Develop revenue strategy, forecasts, targets, and operating plans. Establish metrics and reporting that provide clear visibilityintopipeline health and performance. RepresentTrellintwith strategic customers, partners, and industry organizations. New Business Development Lead the sales organization to achieve pipeline, booking, and marginobjectives. Build disciplined qualification, pursuit, and deal management processes. PositionTrellintproactively in the market ahead of procurement opportunities. Support strategic pursuits and executive-level customer engagement. Customer Growth & Success Lead customer retention, renewals, and account growth strategies. Build expansion plans across existing customers through upsell and cross-sell opportunities. Establish accountability for customer health and renewal forecasting. Foster a customer-centric culture focused on long-term partnerships. Strategic Partnerships Develop strategic partnershipsandecosystemthat expand market reach and strengthen competitive position. Manage the partner lifecycle from onboarding through ongoing performance —establishingclear mutualobjectives, joint go-to-market plans, and accountability structures that make partnerships a measurable contributor to revenue growth. Center of Excellence — Capture Management, Proposal Management & Revenue Operations Oversee capture management, proposal operations, and deal support functions. Ensure pricing discipline, forecasting accuracy, and CRM integrity. Executive Client & Stakeholder Relationships RepresentTrellintwith senior municipal leaders, customers, and industry stakeholders. Engage strategically with external influencers, trade associations, lobbyists, and government affairs networks to strengthen market position and surface early-stage opportunities. Cross-Functional Collaboration Partner with Marketing on positioning, campaigns, and sales enablement. Collaborate with Finance, Product, Professional Services, and Customer Care to align growth initiatives with companyobjectives. Organizational Development & Culture Recruit, develop, andretaintop talent across the revenue organization; build a performance culture grounded in accountability, coaching, and continuous improvement. Build the systems and structures — hiring plans, onboarding, enablement, compensation design — that allow the team to scale without losing execution quality. Foster cross-functional alignment with Product, Marketing, and Finance to ensure the revenue organization is well-supported andoperatingin syncwith company priorities. WhatYou’llBring You are a growth leader who combines strategic perspective with disciplined execution, with a proventrack recordof delivering measurable revenue outcomes in complex, multi-stakeholder environments. You bring a customer-centric and forward-looking mindset, consistently aligning decisions to long-term value creation and market opportunity. Naturally curious and analytical, youleveragemarket insight, customer understanding, and performance data to challenge assumptions, uncover opportunity, and position the business ahead of demand. Youoperatewitha strong senseof ownership, taking full accountability for revenue performance across the customer lifecycle. In dynamic environments, you adapt quickly whilemaintainingfocus on what matters most — execution, results, and sustained growth. You lead through clarity and decisiveness, setting direction, making informed trade-offs, and ensuring disciplined execution againstpipeline, bookings, and growth targets. You remove obstacles, reinforce accountability, andestablishthe operating cadencerequiredto deliver consistent performance. As a leader, you build trust and develop high-performing teams. You create an environment where individuals are empowered, supported, and held tohigh standards, and you invest in talent through coaching, feedback, and clear expectations that enable teams to scale and succeed. You work seamlessly across functions, aligning Marketing, Product, Finance, and Customer teams around shared growth priorities and delivering a cohesive, integra