AV Support Engineer – Full Time

**Axiom Technologies** is a Global IT Services partner supporting medium to large\-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com **Key Responsibilities:** * AV server room management and coordinating with the remote team to install and troubleshoot AV equipment. * Set up and configure AV equipment (video conferencing systems, digital displays, projectors, microphones, speakers) for meetings, events, and presentations. * Integrate AV systems with IT infrastructure (e.g., network\-based AV solutions, cloud platforms like Zoom/MS Teams). * Perform routine inspections, updates, and repairs to ensure optimal functionality. * Diagnose and resolve hardware/software issues promptly, including connectivity, audio/video quality, and control system errors. * Provide on\-site or remote technical assistance during live events, conferences, and hybrid meetings. * Manage live streaming, recording, and post\-production editing for events. * Train staff on AV equipment operation and best practices. * Create user guides, FAQs, and maintenance logs; document system configurations and incident reports. * Stay updated on emerging AV trends (e.g., Crestron, Polycom, Q\-SYS) and recommend upgrades. * Work with IT teams, facilities, and external vendors to deliver seamless AV solutions. * Liaise with suppliers for equipment procurement, warranties, and service contracts. * Track AV inventory, manage stock levels, and coordinate equipment loans. * Offer responsive support via ticketing systems, email, or phone, ensuring high user satisfaction. * Flexibility for early/late hours to accommodate global time zones and events. **Contract Type:** Independent Contractor / Freelancer **What next?** If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to careers.us@axiomtechnologies.com